Perspective Home Health Inc

The agency failed to ensure Outcome and Assessment Information Set (OASIS) records were submitted to the internet Quality Evaluation and Improvement System (iQIES) within 30 days after completion of each assessment.

The agency failed to provide patients and/or representatives with the name of the HHA's Administrator, the Administrator's business address, and the Administrator's business phone number so patients and/or representatives could voice concerns or complaints for three of three home visits with…

The Home Health Agency (HHA) failed to ensure coordination of care delivery was provided to 1 of 12 patients (Patient (P)6) related to infusion therapy provided by an outside service company to meet the patient’s needs.

The agency failed to ensure 1 of 17 sampled patients (Patient (P)6) received education and training by the HHA regarding the procedures to follow if complications arose during intravenous (IV) infusion therapy.

The agency failed to develop and maintain an Emergency Preparedness Plan.

The agency failed to maintain an Emergency Preparedness Plan that was (1) agency-based and community-based risk assessment, utilizing an all-hazards approach and, (2) included strategies for addressing emergency events identified by the risk assessment.

The agency failed to develop an emergency preparedness plan that addressed the patient/client population, including, but not limited to, the type of services the agency had the ability to provide in an emergency and continuity of operations, including delegations of authority and succession plans.

The agency failed to develop an Emergency Preparedness Plan that included a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials' efforts to maintain an integrated response during a disaster or emergency situation, including…

The agency failed develop and implement emergency preparedness policies and procedures, based on the emergency plan set forth, risk assessment, and the communication plan.

The agency failed to develop policies and procedures for informing State and local emergency preparedness officials about home health agency patients in need of evacuation from their residences due to an emergency based on the patient's medical and psychiatric condition and home environment.

The agency failed to develop policies and procedures addressing the need to follow-up with on-duty staff and patients to determine services that were needed, in the event there was an interruption in services during or due to an emergency.

The agency failed to develop policies and procedures that addressed a system of preserving patient information, protects the confidentiality of patient information, and ensures the security and availability of agency records.

The agency failed to develop policies and procedures to address the use of volunteers in an emergency or other emergency staffing strategies, including the process and role for integration of State and Federal designated health care professionals to address surge needs during an emergency.

The agency failed to develop and maintain an emergency preparedness communication plan that complied with Federal, State and local laws and must be reviewed and updated at least annually.

The facility failed to develop a communication plan containing the required contact information for "Emergency Preparedness".

The agency failed to develop an "Emergency Preparedness Communication Plan" that contained the required contact information for emergency officials.

The agency failed to provide alternate means of communicating with staff or emergency management agencies.

The agency failed to develop a communication plan that included the procedure to address the way the agency would use to release patient information in an emergency.

The agency failed to develop a "Communication Plan" that included a means of providing information about the agency's occupancy, needs, and it's ability to provide assistance, to the authority having jurisdiction, the Incident Command Center, or designee.

The agency failed to provide a facility wide program that identified measurable quality indicators to improve agency practices related to health outcomes and the provision of quality care.

The Home Health Agency (HHA) failed to ensure that patients received written notification on their right to be free from abuse, neglect, mistreatment and misappropriation of property.

The agency failed to provide the names, addresses, and telephone numbers of "Federally-funded" and "State-funded" entities serving their areas: such as the "Agency on Aging, Center for Independent Living," and the "Aging and Disability Resource Center." This had the potential to affect current…

The Home Health Agency (HHA) failed to identify the medications the patient was currently using including both prescription and non-prescription medications.