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E0029: Development Of Communication Plan

CMS level: Standard Moderate. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency

272times cited
259agencies
36states
2018-01-04 – 2026-07-21survey dates

Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean

Where it was cited

Most recent citations

The 20 most recent of 272 citations. Newest inspection first.

Health Care Solutions Services, Inc

Inspection 2026-07-21

The agency failed to ensure the emergency preparedness program included a communication plan which was reviewed and updated at least every 2 years.

American Nursing Home Health Care, Inc

Inspection 2026-07-09

The agency failed to develop and maintain an emergency preparedness communication plan that integrated specific roles, tasks and responsibilities of its staff in the event of an actual emergency, resulting in the agency's inability to ensure the coordination of patient care during an emergency was…

St Luke's Home Health Services, Inc

Inspection 2026-05-20

The agency failed to ensure the emergency preparedness plan included the communication plan that address how the facility interacts and coordinates with emergency management agencies and systems to protect patient health and safety in the event of a disaster.

Tlc Home Care of the Twin Cities

Inspection 2026-05-12

The agency failed to review and update their emergency preparedness (EP) communication plan at least every two years.

Medlife Homecare Inc

Inspection 2026-05-07

The agency failed to develop and maintain an emergency preparedness (EP) communication plan, resulting in the inability to provide coordinated communication of patient care within the agency, across healthcare providers, and state and local emergency management officials during an emergency or…

Extracare Home Health Services

Inspection 2026-04-16

The agency failed to develop and maintain an inclusive Communication Plan, resulting in the inability to communicate with staff and officials in the event of an actual disaster and uncoordinated care for all patients serviced by this agency in the event of a facility emergency or disaster.

Canary Home Healthcare of Indiana Inc

Inspection 2026-04-09

The agency failed to update the emergency preparedness communication plan in 1 of 1 agency.

Homestead Health LLC

Inspection 2026-02-25

The agency failed to develop a communication plan and failed to review and update policies and procedures related to the communication plan every two years.

Four Seasons Home Health Care

Inspection 2026-01-07

The agency failed to develop and maintain a communication plan for emergency preparedness, resulting in the inability to effectively communicate with staff and local and state officials, uncoordinated care and unmet care needs for all patients serviced by this agency in the event of a facility…

Excellacare Skilled Services

Inspection 2025-12-12

The agency failed to develop and maintain an Emergency Preparedness communication plan that integrated specific roles, tasks and responsibilities of its staff in the event of an actual or simulated emergency, resulting in the agency's inability to ensure the coordination of patient care during an…

Bright Horizons Home Health Services, Inc

Inspection 2025-08-20

The hospice failed to develop the emergency preparedness communication plan that complies with Federal, State, and local laws and must be reviewed and updated at least every two years.

Atlantic Home Health Care, Inc

Inspection 2025-08-01

The agency failed to develop and maintain a communication plan for emergency preparedness that included methods of communication and strategies that had been updated at least every 2 years, resulting in the inability to communicate with staff and officials in the event of an actual disaster, and…

Sheme Home Healthcare Agency, Inc

Inspection 2025-07-23

The Home Health Agency (HHA) failed to develop and maintain an emergency preparedness (EP) communication program demonstrating collaboration between federal, state, and local officials.

Purple Heart Home Health Care

Inspection 2025-06-13

The agency failed to develop and maintain an Emergency Preparedness communication plan that integrated specific roles, tasks and responsibilities of its staff in the event of an actual emergency, resulting in the agency's inability to ensure the coordination of patient care during an…

Silver Touch Home Health Care

Inspection 2025-05-29

The Home Health Agency (HHA) failed to ensure a bi-annual review of the emergency communication plan.

Activ-Care Home Health Services, Inc

Inspection 2025-05-01

The facility failed to develop and maintain an Emergency Preparedness communication plan that complies with Federal, State and local laws that had been reviewed and updated at least every 2 years, resulting in the potential for ineffective communication and unmet patient care needs in the event of…

Genesis Home Health Services, Inc

Inspection 2025-04-02

The HHA failed to collaborate with Federal, State, and local officials to ensure their communication plan complies with Federal, State, and local requirements.

Centerwell Home Health

Inspection 2025-03-31

The agency failed to develop and maintain an emergency communication plan that met the requirements under §484.102(c).

Caring Nurses of Michigan, Inc

Inspection 2025-03-26

The facility failed to develop and maintain an Emergency Preparedness communication plan that complied with Federal, State and local laws, that had been updated and reviewed at least every 2 years, resulting in the potential for staff to not be able to communicate effectively in the event of an…

RN Home Health Care, PLLC

Inspection 2025-03-25

The agency failed to develop and maintain an Emergency Preparedness communication plan and ensure the communication plan was reviewed and updated at least annually.

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