G1018: Contact Information For The Patient
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
Most recent citations
The 20 most recent of 32 citations. Newest inspection first.
Blue Horizon Pk, Inc.
The Home Health Agency (HHA- an organization that delivers skilled nursing and other therapeutics service to a patient at home) failed to document Patient Profile (face sheet -a document of a patient’s personal information such as diagnoses, date of birth, and address) for one of seven sampled…
Paragon Home Healthcare
The agency failed to ensure the patient address was in the medical record for 1 of 1 home visit observations scheduled on 06/13/2025 with RN 2 (Patient #5).
Pure Heart Home Health Services, Inc.
Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to ensure the clinical records included emergency contact information for six of seven sampled patients (Patient 1, Patient 2, Patient 3, Patient 4, Patient 5, and Patient 6).
Greatland Home Health
The agency failed to ensure accurate contact information for patients in 1 of 1 home visits observations confirmed but not completed (Patient #3).
Advantage Home Health Care Inc
No longer in CMS listThe agency failed to identify a patient’s correct address for 1 of 3 home visits (Patient #2).
Green Cross Home Care Services, Inc
The provider failed to document and maintain relevant accurate contact information for 2 of 5 sampled patients (Patients# 3 and 5).
New Horizon Home Care, LLC
The Home Health Agency (HHA) failed to ensure the medical record accurately reflected current demographic information for one of 11 patients (Patient (P) P2) reviewed in the sample.
Neogen Care Corp
A public or private organization that delivers skilled nursing and other therapeutic services to a patient at home) failed to ensure the clinical record included emergency contact information for one of seventeen sampled patients (Patient 13).
Balajie Home Health Care, Inc
The agency failed to ensure the clinical record contained accurate patient contact information for 1 (P-13) of 13 records reviewed, resulting in the potential to negatively affect the health and safety for this patient.
247 Allstaff West LLC
No longer in CMS listThe agency failed to ensure the clinical record contained the contact information for the patient's representative and/or patient's primary caregiver for three out of seven sampled patients (Patient 1, 2, and 7).
Music Home Health
Rather than in a more traditional healthcare facility setting) ) failed to include emergency contact information on Patient Information (information that identifies the patient and details about health or treatment) sheet for two of four sampled patients (Patient 9 and Patient 11).
Tarlani Corp.
No longer in CMS listThe home health agency failed to maintain and document accurate information in the electronic medical record for one of 18 sampled patients (Patient 8).
A Passionate Helping Hand Home Health Care LLC
The agency failed to ensure the contact information was accurate for the patient on the plan of care in 1 of 8 active records reviewed.
Neocare Home Care
The agency failed to ensure contact information for the patient was updated and accurate in 1 (P-4) of 2 records reviewed with home visits, resulting in the potential for unmet care needs during an emergency.
Hope Home Health Services, Inc
The Agency failed to ensure that Pt. contact information was obtained and documented in the clinical record.
Citywide Home Care, Inc
The HHA (Home Health Agency) failed to include emergency contact information on Intake form/Face sheet for three of seven sampled patients (Patients 1, 2 and 3).
Nurse Resource Home Health, Inc
The HHA (Home Health Agency) failed to include emergency contact information on Intake form/face sheet for one of seven sampled patients (Patient 1).
Long Beach Health Care
The HHA (Home Health Agency) failed to include emergency contact information on Intake form/face sheet for one of seven sampled patients (Patient 7).
Excellent in-Home Care, Inc
The Home Health Agency (HHA) failed to ensure the patient's place of residence (address) information was updated in the POC for 1 of 7 sampled patients (Patient 4).
Centerwell Home Health
The agency failed to publish an accurate home address on the Plan of Care to ensure the correct address that home care services are provided for 1 of 5 patients (MR# 3) with planned joint surveyor home visits, resulting in late arrival of staff to conduct scheduled home visits, Findings included…