New Horizon Home Care, LLC

The agency failed to ensure an individualized EPP was in place in the patient’s home to address agency procedures during an emergency/disaster for six Patients ((P) P2, P3, P5, P8, P9 and P10) of a total of 11 patients reviewed in the sample.

The facility failed to ensure that all staff was trained at least annually in the emergency preparedness plan.

The Home Health Agency (HHA) failed to ensure the timely submission of Outcome and Assessment Information Set (OASIS) to Internet Quality and Improvement and Evaluation System (IQIES).

The Home Health Agency (HHA) failed to ensure a functioning process was in place to track incidents and accidents that occurred related to patients and/or their care.

The Home Health Agency (HHA) failed to ensure appropriate implementation of infection control procedures during home visits for three Patients (P) P3, P4, and P5) out of five patient home visits were conducted by the survey out of sample of 11 patients.

The Home Health Agency (HHA) failed to ensure a functioning process was in place to track infections that occurred related to patients under their care.

The facility failed to have a valid Clinical Laboratory Improvement Amendments (CLIA) certificate.

The Home Health Agency (HHA) failed to ensure the medical record accurately reflected current medication orders in place for one of 11 sampled patients (Patient (P) P2) reviewed for medication reconciliation.

The Home Health Agency (HHA) failed to ensure that a physician’s order for a nephrostomy dressing change observed performed by Registered Nurse (RN1) was in place and current for one Patient (P) P5 of a total of 11 sampled patients reviewed during the survey.

The Home Health Agency (HHA) failed to ensure physician's orders were routinely followed for two of 11 patients (Patient (P ) P2, and P9) reviewed in the sample.

The Home Health Agency (HHA) failed to ensure the medical record accurately reflected current demographic information for one of 11 patients (Patient (P) P2) reviewed in the sample.

The home health agency (HHA) was not in compliance with regulatory requirements safeguarding personal health information, and failure to protect patient information from risk of loss or unauthorized use.