Pure Heart Home Health Services, Inc.

Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to ensure the Condition of Participation regarding Patient’s Rights was met when: Based on observation, interview, and record review, the Home Health Agency (HHA, agency providing skilled…

Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to ensure the Condition of Participation regarding Care planning, coordination and quality of care was met when: 1. The Home Health Agency failed to develop an individualized plan of care (POC…

Agency providing care to a patient in the comfort of their home) failed to ensure the Condition of Participation for Clinical Records was met as follows: The Home Health Agency (HHA, a public or private organization that delivers skilled nursing and other therapeutic services to a patient at home)…

Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to provide a copy of a recent, updated plan of care for three of seven sampled patients (Patient 1, Patient 2 and Patient 5).

Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to ensure three of seven sampled patients (Patient 1, Patient 2, and Patient 5) received information regarding the State toll free home health complaint telephone hotline, its contact…

A public or private organization that delivers skilled nursing and other therapeutic services to a patient at home) failed to review all the medications and updated the medication profile with the currently used medications for one of seven sampled patient (Patient 2).

Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to develop an individualized plan of care (POC, a document detailing a patient’s health needs, created by a healthcare team based on a comprehensive assessment of the patient’s condition and…

Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to record the physician order for skilled nursing frequency visits in the Plan of Care (POC, a document detailing a patient’s health needs, created by a healthcare team based on a comprehensive…

The HHA failed to follow physician orders for the frequency of skilled nursing visits for one of seven sampled patients (Patient 5).

Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to ensure the physician was notified of the care and services that were not rendered for one of seven sample patients (Patient 5).

A public or private organization that delivers skilled nursing and other therapeutic services to a patient at home) failed to ensure the clinical records for Plan of Care were completed for three of seven sampled patients (Patient 4, Patient 5, and Patient 6).

The HHA failed to ensure the skilled nurses submit nursing visit notes and pertinent clinical records in a timely manner, to reflect the care and assessment provided to the patients for one of seven sampled patients (Patient 5) This failure resulted in Patient 5's incomplete medical record that…

Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) failed to ensure the clinical records included emergency contact information for six of seven sampled patients (Patient 1, Patient 2, Patient 3, Patient 4, Patient 5, and Patient 6).