Long Beach Health Care

The Home Health Agency (HHA) failed to ensure orders in the plan of care (POC) were followed for one of two sampled patients (Patient 5).

The Home Health Agency (HHA) failed to develop and implement a care plan for a patient with insomnia (difficulty sleeping).

The HHA (Home Health Agency) failed to include emergency contact information on Intake form/face sheet for one of seven sampled patients (Patient 7).

The facility staff failed to provide a written notice of rights and responsibilities to one of seven sample patients that did not understand English.

The agency staff failed to ensure the rehabilitation therapy service failed to assess the patient's pain to ensure appropriateness of treatment for one of seven patients (Patient 1), as ordered in the plan of care.