Homeaid Inc

The agency failed to send the patient's discharge summary to the primary care physician or primary care practitioner within 5 business days from the date of the final visit and failed to send the patient's transfer summary within 2 business days of becoming aware of an unplanned transfer for two…

The agency failed to mitigate the risk for COVID-19 transmission.

The agency staff failed to ensure the patient's individualized plan of care included goals identified by the patient for seven (7) of seven (7) clinical records reviewed in the survey sample (clinical record #s 1-7).

The agency's Emergency Preparedness Plan failed to include documentation regarding the type of services the agency has the ability to provide in an emergency; continuity of operations, including delegations of authority and succession plans.

The agency's Emergency Preparedness Plan failed to include documentation regarding a process for cooperation and collaboration with State, and Federal emergency preparedness officials.

The agency's Emergency Preparedness Plan failed to include a policy and procedure regarding the plans for the HHA's patients during a natural or man-made disaster and these Individual plans for each patient must be included as part of the comprehensive patient assessment.

The agency failed to develop policies and procedures based on their emergency plan, risk assessment, and the communication plan.

The agency failed to develop policies and procedures to follow up with on-duty staff and patients to determine services that are needed, in the event that there is an interruption in services during or due to an emergency including informing State and local officials of any on-duty staff or…

The agency failed to develop policies and procedures regarding the use of volunteers in an emergency or other emergency staffing strategies, including the process and role for integration of State and Federally designated health care professionals to address surge needs during an emergency.

The agency's emergency's preparedness communication plan failed to include the names and contact information for staff and patients' physicians.

The agency's emergency's preparedness communication plan failed to include Federal and State emergency preparedness staff contact information.

The agency's emergency's preparedness communication plan failed to include a method for sharing information and medical documentation for patients under the agency's care, as necessary, with other health providers to maintain the continuity of care and a means of providing information about the…

The agency's admission packet failed to contain the HHA's policies for transfer and discharge.

The agency failed to ensure home health services were provided according to the patient's individualized plan of care for three (3) of seven (7) medical records reviewed in the survey sample.

The agency failed to ensure Home Health Aide (HHA) services were provided according to the patient's care plan for one (1) of one (1) home health aide medical record's reviewed in the survey sample.

The agency failed to document completing an informed consent at the time of the initial assessment and prior to providing services for three (3) of seven (7) medical records reviewed in the survey sample.

The agency's admission packet failed to contain the contact information for the HHA (home health agency) Administrator, specifically the Administrator's name in order to receive complaints.

The agency failed to ensure each patient was provided with an informed consent regarding their participation in and/or consent or refuse care in advance of and during treatment, where appropriate, with respect to: Completion of all assessments; The care to be furnished, based on the comprehensive…

The agency failed to document informing the patient at the time of admission and prior to services being provided of the charges the individual may have to pay for one (1) of seven (7) medical records reviewed in the survey sample.

The agency's admission packet failed to contain the names, addresses, and telephone numbers of the following Federally-funded and state-funded entities that serve the area where the patient resides: Agency on Aging, Center for Independent Living, Protection and Advocacy Agency, Aging and Disability…

The agency failed to ensure a registered nurse or other appropriate skilled professional who is familiar with the patient, the patient's plan of care, and the written patient care instructions failed to document an onsite visit to the patient's home no less frequently than every 14 days for one (1)…