G0410: Information To Patient
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-20; CMS agency list file dated 2026-05-27. CMS source file. What the labels mean
Where it was cited
- Florida20
- California11
- Indiana6
- Michigan6
- Virginia6
- Missouri4
- Minnesota3
- New Mexico3
- New York3
- District of Columbia2
- Iowa2
- Idaho2
- Maryland2
- Ohio2
- Washington2
- Kansas1
- Nebraska1
- New Hampshire1
- Texas1
- Wyoming1
Most recent citations
The 20 most recent of 79 citations. Newest inspection first.
Abf Home Health Services
The agency failed to provide accurate information to patients in the start of care folder.
Sierra Pride Home Healthcare Agency
The agency failed to provide accurate information to patients regarding the complaint process in the start of care folder, resulting in the potential for complaints to go unresolved.
Tlc Home Care of the Twin Cities
The agency failed to provide the current version of the Combined Federal and State Home Care Bill of Rights, dated 2/24/26, for 4 of 4 patients (P3. P4 , P5 & P6) reviewed for patient rights.
Affordable Home Health
The agency failed to provide a patient and the patient’s or legal representative (if any), the following information during the initial evaluation visit, in advance of furnishing care to the patient: patient conduct, patient responsibility, and patient rights in 3 (#1, #2, and #3) of 3 home visits…
Vna of Western Ny Chha
The agency failed to ensure a legal representative (an individual who has been legally designated or appointed as the patient's health care decision maker), a power of attorney for health care decision-making, or a designated health care agent are provided written notice of the patient's rights and…
247 Allstaff West LLC
No longer in CMS listThe agency failed to provide the patient and the patient’s legal representative (if any), the following information in the Patient Rights during the initial evaluation visit, in advance of furnishing care to the patient for three of seven sampled patients (Patient 1, 2 and 3).
Sima Corporate Group
The agency failed to ensure the patients' designated health care agents were identified, contacted, informed of home health services and patients' rights, and allowed to consent or reject home health services and treatments for two of seven sampled patients (Patients 2 and 3).
Rochester Regional Health Home Care
For one (1) of five (5) patients (Patient #1) the agency failed to provide documented evidence the patient and/or patient representative received written notice of the patient's rights and responsibilities before care is furnished.
Caretenders
The facility failed to ensure that the patient and/or the patient's legal representative were provided the Admission Consent Form (which includes the Consent for Care, Consent to the Use and Disclosure of Health Information/Release of Information, Patient's Rights and Responsibilities and Privacy…
Centerwell Home Health
The agency failed to provide patients with notice of their rights prior to admission for two (#9 and #11) patients out of a sample of seven home visits conducted.
Mj General LLC D/B/a Meiger Health
The Home Health Agency failed to conduct an the initial evaluation visit, and failed to provide the patient’s caregiver the following information, in advance of furnishing care for one (1) of one patient, (Patient #2).
Direct Care Home Health Services LLC
The Home Health Agency failed to provide the patient’s caregiver the following information during the initial evaluation visit, in advance of furnishing care for one (1) of one (1) patient, (Patient #1).
Royal Majesty Home Care, Inc
The Home Health Agency (HHA) failed to ensure that one of 17 patients (Patient 7) had their Patient Admission Folder (a folder given to patients at the start of care and consisted of important information for the patients to reference regarding their care) in their home.
Unison Health Services, Inc
The Home Health Agency (HHA) failed to provide and/or obtain information regarding the advance directive (a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them…
Montebello Home Health Care, Inc
No longer in CMS listThe Home Health Agency (HHA) failed to provide and/or obtain information of the Advance Directive (a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them to a…
Nightingale Home Health Service
The agency failed to have written evidence of furnishing the patient's rights in a language and manner the individual understands during the initial evaluation visit in advance of care in order to protect promote the exercise of these rights for two (2) of two (2) patients in the survey sample with…
Dedicated Home Health Care
The visiting nurse failed to provide a copy of patient's rights and to explain the patient rights to one of seven patients during the initial assessment visit (Patient 3).
Interim Healthcare of Indianapolis
The agency failed to ensure a patient had a copy of their plan of care, medication profile, and visit schedule in accordance with agency policy for 1 of 5 active patients.
Tender Home Health
The HHA failed to provide an advance written information to the patient before the initial treatments were provided for two of 17 sampled patients, Patients 1 and 3. This deficient practice had the potential that patient’s needs will not be properly assessed and can potentially affect the quality…
A-Plus Home Health Care, Inc
The agency failed to provide accurate information to patients regarding the complaint process in the start of care folder, resulting in the potential for complaints to go unresolved.