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Holistic Home Health, Corp

(440) 250-876024600 Center Ridge Road, Suite 470, Westlake, OH 44145
CMS Certification Number 368148 · Proprietary · Medicare-certified since 09/08/2006
21deficiencies since 2018
1serious
2inspections
n/aCMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2022-06-29

· Recertification · 3 deficiencies · CMS source report (PDF)
Moderate Covid-19 Vaccination Of Home Health Agency Staff

The agency failed to develop policies and procedures to ensure that all staff are fully vaccinated for COVID-19. The agency vaccination rate was 100%. This could all patients receiving services from this agency.

Source: CMS Form 2567, inspection 2022-06-29, tag G0687 · view on CMS
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Minor A Review Of All Current Medications

The agency failed to ensure a review of all medications the patient is currently using was completed for one of two patients with home visits (Patient #1).

Source: CMS Form 2567, inspection 2022-06-29, tag G0536 · view on CMS
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Minor Plan Of Care Must Include The Following

The agency failed to ensure all visits contained a frequency and duration for two of seven records reviewed (Patient #2 and #3).

Source: CMS Form 2567, inspection 2022-06-29, tag G0574 · view on CMS
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Inspection 2018-03-01

· Complaint, Recertification · 18 deficiencies · CMS source report (PDF)
Serious Establishment Of The Emergency Program (Ep)

The agency failed to develop a comprehensive emergency preparedness program (E0004).

Source: CMS Form 2567, inspection 2018-03-01, tag E0001 · view on CMS
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Moderate Develop Ep Plan, Review And Update Annually

The agency failed to develop a comprehensive emergency preparedness program.

Source: CMS Form 2567, inspection 2018-03-01, tag E0004 · view on CMS
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Moderate Plan Based On All Hazards Risk Assessment

The agency failed to develop an emergency plan based on and include a documented, agency-based and community-based risk assessment, utilizing an all hazard approach.

Source: CMS Form 2567, inspection 2018-03-01, tag E0006 · view on CMS
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Moderate Ep Program Patient Population

The agency failed to develop an emergency preparedness plan that addressed the patients with limited mobility and addressed the types of services the agency had the ability to provide in an emergency; and continuity of operations, including delegations of authority and succession plans.

Source: CMS Form 2567, inspection 2018-03-01, tag E0007 · view on CMS
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Moderate Local, State, Tribal Collaboration Process

The agency failed to develop and maintain an emergency preparedness plan that included a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials and documentation of the agency's efforts to contact such officials and of its…

Source: CMS Form 2567, inspection 2018-03-01, tag E0009 · view on CMS
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Moderate Development Of Ep Policies And Procedures

The agency failed to develop Emergency Preparedness (EP) policy and procedures based on the EP plan, risk assessment and communication plan.

Source: CMS Form 2567, inspection 2018-03-01, tag E0013 · view on CMS
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Moderate Hha Comprehensive Assessment In Disaster

The agency failed to develop Emergency Preparedness policy and procedures based on the emergency plan for the home health agency's patients during a natural or man-made disaster.

Source: CMS Form 2567, inspection 2018-03-01, tag E0017 · view on CMS
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Moderate Homebound Hha/Hospice Inform Ep Officials

The agency failed to develop Emergency Preparedness policy and procedures to inform State and local emergency preparedness officials about homebound patients in need of evacuation from their residences at any time due to an emergency situation based on the patient's medical and psychiatric…

Source: CMS Form 2567, inspection 2018-03-01, tag E0019 · view on CMS
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Moderate Hha- Procedures For Follow Up Staff/Pts.

The agency failed to develop Emergency Preparedness policy and procedures to follow up with on-duty staff and patients to determine services that were needed, in the event that there was an interruption in services during or due to an emergency and the agency must inform State and local officials…

Source: CMS Form 2567, inspection 2018-03-01, tag E0021 · view on CMS
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Moderate Policies/Procedures For Medical Documentation

The agency failed to develop Emergency Preparedness policy and procedures based on a system of medical documentation that preserved patient information, protected confidentiality of patient information, and secured and maintained availability of records.

Source: CMS Form 2567, inspection 2018-03-01, tag E0023 · view on CMS
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Moderate Development Of Communication Plan

The agency failed to develop and maintain an emergency preparedness communication plan that complied with Federal, State and local laws.

Source: CMS Form 2567, inspection 2018-03-01, tag E0029 · view on CMS
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Moderate Names And Contact Information

The agency failed develop and maintain an emergency preparedness communication plan that complied with Federal, State and local laws and included names and contact information for staff, patient's physicians and providers under contract.

Source: CMS Form 2567, inspection 2018-03-01, tag E0030 · view on CMS
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Moderate Emergency Officials Contact Information

The agency failed develop a communication plan that included contact information for Federal, State, tribal and local emergency preparedness staff.

Source: CMS Form 2567, inspection 2018-03-01, tag E0031 · view on CMS
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Moderate Primary/Alternate Means For Communication

The agency failed to develop a communication plan which included primary and alternate means for communicating with staff and Federal, State, tribal, regional, and local emergency management agencies.

Source: CMS Form 2567, inspection 2018-03-01, tag E0032 · view on CMS
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Moderate Methods For Sharing Information

The agency failed to develop a communication plan with a method for sharing information and medical documentation for patients with other health providers to maintain the continuity of care and a means of providing information about the general condition and location of patients.

Source: CMS Form 2567, inspection 2018-03-01, tag E0033 · view on CMS
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Moderate Ep Training And Testing

The agency failed to develop and maintain an emergency preparedness training and testing program based on the emergency preparedness plan, risk assessment, policies and procedures and the communication plan.

Source: CMS Form 2567, inspection 2018-03-01, tag E0036 · view on CMS
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Moderate Ep Training Program

The agency failed to develop and maintain an emergency preparedness training and testing program which must do initial training in emergency preparedness policies and procedures to all new and existing staff and maintain documentation of the training and demonstrate staff knowledge of emergency…

Source: CMS Form 2567, inspection 2018-03-01, tag E0037 · view on CMS
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Moderate Ep Testing Requirements

The agency failed to conduct an additional exercise that may include, a tabletop exercise that included a group discussion led by a facilitator, using a narrated, clinically-relevant emergency scenario, and a set of problem statements, directed messages, or prepared questions designed to challenge…

Source: CMS Form 2567, inspection 2018-03-01, tag E0039 · view on CMS
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