Century Homecare LLC

The Agency failed to conduct and document complete investigations regarding allegations of client neglect.

The Agency failed to ensure staff provided care and services as outlined in the comprehensive plan of care, specifically related to skilled nursing visits, when Nurse #1 did not visit the Clients as ordered.

The Agency failed to ensure care and services were provided as ordered by the Physician, specifically skilled nursing visits, when Nurse #1 did not provide skilled nursing visits to Client #1 on four consecutive days.

The Agency failed to ensure they maintained a complete and accurate medical record.

The Agency failed to ensure clients were free from neglect.

The Agency failed to ensure complete investigations regarding client complaints were conducted and documented, when it was alleged that Nurse #1 did not perform skilled nursing visits as ordered by the Physician, and the Agency found that there was validity to these allegations.

The Agency failed to report allegations and findings of neglect by an employee.

The Agency failed to ensure staff conducted skilled nursing visits as scheduled.

The Agency failed to ensure staff provided care and services, specifically skilled nursing visits, as indicated in the Clients’ plan of care.

The Agency failed to ensure a complete and accurate medical record was maintained, including accurate and complete Skilled Nurse Progress Notes.

The agency failed to ensure that skilled professional services are delivered by health care professionals who meet qualifications and who practice according to the Home Health Agencies policies and procedures, for 1 of 4 home visits (HV#3) in a total sample of 10 Patients.

The agency failed to ensure that all clinical notes are prepared in a timely, accurate manner for 1 Patient (HV #3), in a total sample of 10 Patients.