G0482: Mistreatment, Neglect Or Abuse
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
- Missouri12
- Minnesota9
- Indiana6
- Massachusetts5
- Florida4
- California3
- Ohio3
- Iowa2
- Colorado1
- Michigan1
- Montana1
- New Mexico1
- New York1
- Pennsylvania1
- Puerto Rico1
- Tennessee1
- Texas1
- Virginia1
- West Virginia1
- Wyoming1
Most recent citations
The 20 most recent of 56 citations. Newest inspection first.
Guardian Health Network
The agency failed to obtain nurse aide registry checks in accordance with state requirements for 5 of 5 employee files (#1, #2, #3, #4, #5 and #6) reviewed.
Select Health Informatics Consulting Services Inc
The agency failed to obtain nurse aide registry checks in accordance with state requirements for 3 of 6 employee files (#2, #3 and #6) reviewed.
Royal Majesty Home Care, Inc
The home health agency failed to conduct an complaint investigation regarding an alleged neglect (an act or failure to act which presents an imminent risk of serious harm) by a Registered Nurse 1 (RN 1) while doing patient care for one out of 17 sampled patients (Patient 17).
Maxim Healthcare Services, Inc
The home health agency failed to conduct an complaint investigation regarding mistreatment and physical abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish.
Tiffco CARE2 LLC
No longer in CMS listThe agency failed to ensure all complaints of potential mistreatment were investigated, for 1 of 1 complaint of injury reviewed.
Vna of Western Ny Chha
The agency failed to ensure care and treatment is provided when requested and needed.
Olidia Care Inc
No longer in CMS listThe agency failed to thoroughly investigate an incident of neglect for 1 of 1 patient (P2) who was a ventilator-dependent patient, received tube feeding, oxygen, and had a portable suction machine.
Compassus Home Health - Butte
The facility failed to protect the rights of patients to be free from misappropriation of patient property, while an active, ongoing investigation was being conducted for 5 patients (#s 8, 9, 10, 11, and 12) of 5 sampled patients.
Maxim Healthcare Services, Inc
The agency failed to ensure the licensed nurse (LN) supervised Patient 1 while in the shower.
Maxim Healthcare Services
No longer in CMS listThe HHA's staff failed to provide care and services necessary for 1 of 3 patients as evidenced by the patient's Occupational Therapist, the patient's Respiratory Therapist and the HHA's staff, who were furnishing services to the patient, placed the patient, who has a tracheostomy, face down on…
Olidia Care Inc
No longer in CMS listThe agency failed to investigate an allegation of neglect for 1 of 1 patient (P1), following a fall that resulted in a head injury when licensed practical nurse (LPN)-A was providing incontinent care and P1 rolled out of bed.
International Quality Homecare
The agency failed to investigate and take appropriate action regarding an allegation of abuse for 1 of 1 patients (P1), when the county case manager informed the facility branch office coordinator that a home health aide (HHA)-A was verbally and emotionally abusive.
Maxim Healthcare Services, Inc
The agency failed to prevent abuse for 1 patient (#1) of 3 patients reviewed.
Tlc Home Care of the Twin Cities
The agency failed to develop and implement a process to thoroughly investigate allegations of abuse following and allegation of verbal abuse by a patient (P1) to determine other patients who may have been abused by RN-A.
Good Samaritan Society - Home Care
The home health agency (HHA) failed to ensure 1 of 1 patient (P1) was free from neglect of care when staff left P1 lying at the bottom of the shower tub alone and unattended and was found by another caregiver with water up to his ears, and appeared confused.
Global Home Care
The Agency failed to provide appropriate care and services and address a change in condition for 1 (MR #1) of 1 patient's record reviewed with a diagnosis of Hypertensive Chronic Kidney disease and pressure sores who required immediate management of an existing indwelling urinary catheter leak…
Century Homecare LLC
The Agency failed to ensure clients were free from neglect.
Interim Healthcare of Uniontown
The agency failed to investigate complaints related to mistreatment, neglect, and/or physical abuse, including injuries of unknown source by anyone furnishing services on behalf of the Home Health Agency in accordance with agency policy/procedure for one (1) of one (1) CF reviewed involving patient…
Adaptive Nursing and Healthcare Services, LLC
No longer in CMS listThe agency failed to ensure an assessment was conducted by a registered nurse when allegations of abuse were reported for 1 of 1 record reviewed of reported abuse.
Bethesda Home Health
The agency failed to thoroughly investigate an allegation of misappropriation of property for 1 of 1 clients (P10) who reported the home health aide (HHA) stole $120.00. Findings include: P10's plan of care (POC) certification period 3/30/21 to 5/29/21, indicated diagnosis of essential hypertension…