G0488: Immediate Reporting Of Abuse By All Staff
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
- Minnesota51
- Texas23
- Missouri15
- California13
- Florida9
- Massachusetts7
- Idaho4
- Indiana4
- Pennsylvania4
- Washington4
- North Carolina3
- Tennessee3
- Iowa2
- Montana2
- Colorado1
- Connecticut1
- Louisiana1
- Maryland1
- Maine1
- Nebraska1
- Nevada1
- Ohio1
- Utah1
- Virginia1
- Wisconsin1
Most recent citations
The 20 most recent of 155 citations. Newest inspection first.
Amcare Pro Home Health
The Agency failed to immediately report, within 24 hours, knowledge of neglect by Former RN A for one of eight patients (Patient #1) whose record was reviewed, in that: Former RN A neglected to inform the agency and the physician that the wound progressively was worse.
Prestonwood Home Healthcare LLC
The agency failed to immediately report allegations of physical abuse by an agency employee to HHSC within 24 hours for 1 of 9 clients reviewed (Client #1), in that: The agency had cause to believe that PROV A had physically abused Client #1 and failed to report the allegation to HHSC.
Neogen Care Corp
An organization that provides skilled nursing services and therapeutic services to patients in their residence) failed to ensure an appropriate discharge from home health services for one of 14 sampled patients (Patient 32).
Caretenders
The home health agency failed to immediately report potential neglect and unsanitary living conditions to Adult Protective Services (APS) for 1 of 1 record reviewed which evidenced the patient was frequently found appearing disheveled, having a body odor which indicated they had not been bathed…
Accentcare Home Health of Texas
The agency failed to report to Texas HHS within 24 hours knowledge of alleged neglect which alleged clinician did not listen to heart and lung sounds of 1 (Client #1) of 3 patients.
Pinnacle Home Health Care Services
The agency failed to report allegations of theft of money and exploitation by an agency employee to HHSC within 24 hours for 1 of 9 Patients reviewed (Pt 1), in that: The agency had cause to believe that PROV A exploited money from Pt #1. This failure placed patients at risk of further abuse…
Dfw Home Health
The agency failed to report the information within 24 hours to the Texas Health and Human Services Commission in one of three records reviewed (Patient 1).
Grace Home Health Inc
The agency failed to report an allegation of neglect by an agency employee to HHSC within 24 hours of being made aware of the complaint in 1 of 2 patients (Patient #1) reviewed.
Accentcare Home Health of Temple
The agency failed to report an alleged act of neglect of a patient by an agency employee within 24 hours to HHSC as required by state law for 1 of 3 Patients (Patient 2) whose records were reviewed in that: The agency received a complaint of alleged neglect on 10/30/25 but did not report it to HHSC.
Refined Healthcare Services LLC
The agency staff did not report incidences or circumstances of neglect to other appropriate authorities in accordance with state law.
Aveanna Healthcare
The Home Health Agency (HHA) failed to ensure timely reporting of an alleged physical abuse incident (defined as the willful infliction of injury, reasonable confinement, intimidation, or punishment resulting in physical harm, pain, or mental anguish) to the Department of Public Health, Licensing…
Relief Home Health Services, Inc
For one of three sampled patients (Patient #1) the Home Health Agency failed to ensure they immediately reported an allegation of abuse to the Department of Public Health (DPH) as required, when on 12/11/25 the Director of Clinical Services and Human Resource Manager were notified of an allegation…
Pediatric Services of America LLC
No longer in CMS listThe agency failed to properly report the neglect and mistreatment of patients 2, (Patient #1 and #2), of 3 sampled patients, to the appropriate State agency.
Kaiser, Riverside, Home Health Agency (Parent)
The home health agency (HHA) failed to report an allegation of sexual abuse involving Patient 1, to the State Survey Agency (SSA) immediately, when the HHA was made aware of the alleged sexual abuse on October 3, 2025. This failure had the potential to result in delayed investigation which placed…
Seraphic Springs Healthcare
The Agency failed to ensure a substantiated allegation of abuse (misappropriation: wrongful temporary or permanent use of a patient's belongings or money without such patient's consent) was reported to the Department of Public Health for 1 patient (#8), out of a total sample of 8 patients.
Pacific Health Services, Inc
An organization that delivers skilled nursing and other therapeutic services to a patient’s personal residence) failed to ensure an allegation of patient neglect was reported to the Department for one of seven (Patient 1) sampled patients as required.
Palm Valley Health Care II Inc
The agency failed to report immediately, within 24 hours to the Health and Human Services (HHSC) and Texas Department of Family and Protective Services (DFPS) of an alleged act of neglect by an agency employee (LVN B) for 1 of 2 discharged patients (patient #7) reviewed in that: The agency first…
Enhabit Home Health
The agency failed to report allegations of verbal abuse by a family member and mistreatment by a staff member to the appropriate state agency in accordance with state law for 2 (#s15 and 20) of 20 sampled patients.
Aveanna Healthcare
No longer in CMS listThe Home Health Agency failed to immediately report to the State Abuse Hotline, the suspected abuse of 1 of 3 sampled patients (Patient #1).
A Nurses Touch Home Health
The HHA failed to report possible neglect of a patient by the PAS Agency 1 to HHSC in 1 out of 5 patients (Patient 2) investigated, in that: the HHA nurses noticed Patient #2 had been living in unclean environmental conditions and appeared to not be getting all the PAS services from PAS Agency 1.…