G1030: Retrieval Of Records
CMS level: Standard Moderate. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
- Indiana13
- Missouri4
- Florida3
- Michigan3
- California2
- Illinois2
- New York2
- Wisconsin2
- Iowa1
- Minnesota1
- New Mexico1
- Ohio1
- Oklahoma1
- Puerto Rico1
- Texas1
Most recent citations
The 20 most recent of 38 citations. Newest inspection first.
Majestic Home Health LLC
The home health agency failed to provide patients with accurate information on their right to receive a copy of their clinical record for 1 of 1 agency.
Deaconess Home Health, LLC
The agency failed to ensure patient’s clinical records were made available to a patient within 4 business days of request for 1 of 1 active patient on the medical record request log (Patient #12).
Nm Cuidado Casero Home Health, LLC
The Home Health Agency (HHA) failed to ensure clinical records (whether hard copy or electronic form) were made available to a patient, free of charge, thereby creating barriers to patient access, and disproportionately affecting low-income individuals.
Hcr / Hcr Home Care Chha (Rochester)
The agency failed to ensure the patient received a copy of the patient's complete clinical record (hard copy or electronic form) upon request at the next home visit or within four (4) business days (whichever comes first).
Hearts With Integrity
The home health agency failed to evidence patients were informed of their right to receive a copy of their medical record at no charge at the time of the next home visit or within four business days, whichever is sooner, for 1 of 1 agency.
Paramount Home Health
The agency failed to ensure the ability to retrieve patient records.
Angeles San Cristobal
The agency failed to ensure that patient medical record be available to the patient free of charge upon request at next home visit or within 4 business days.
Spring Valley Home Hlth Agency
No longer in CMS listThe agency failed to retain clinical records of previous clients served in the last five years affecting 29 patients.
New Horizons Home Health Services
The agency failed to ensure patient's clinical records would be made available to the patient, free of charge, upon request, at the next home visit or within 4 business days (whichever came first) for 1 of 1 agency.
Saint Joseph Vna Home Care
The agency failed to ensure patient’s clinical records would be made available to the patient, free of charge, upon request at the next home visit, or within 4 business days (whichever comes first) for 1 of 1 agency.
Titan Health Services LLC
The agency failed to establish and maintain a client record system to ensure that the care and services provided to each client are completely and accurately documented, readily accessible and systematically organized to facilitate the compilation and retrieval of information, in that: the…
Firstat Nursing Services- Ft Lauderdale
The Home Health Agency (HHA) failed to provide their patients with a copy of their requested clinical records within the mandated extended Federal deadline of 10 business days for 2 of 3 sampled patients (Patient #1 and #2).
Iowa Home Care, L L C
Staff and patient interview the agency failed to ensure the patients clinical record is available to the patient free of charge within 10 business days (per the PHE waiver) for 1 of 6 patients reviewed.
Reid-Anc Home Care Services LLC
The agency failed to ensure the patient's medical record would be provided upon request and free of charge in 1 of 1 agencies reviewed.
Trilogy Home Healthcare
The home health agency failed to honor 1 (Patient #1) of 1 patient sampled request for clinical records.
Senior Support Services Inc
No longer in CMS listThe agency failed to ensure patient’s clinical records would be made available to the patient, free of charge, upon request at the next home visit, or within 4 business days (whichever comes first) with the potential to affect all 38 patients of the agency.
Lifestyles Homecare LLC
No longer in CMS listThe agency failed to ensure patient's clinical records would be made available to the patient, free of charge with the potential to affect all 55 current patients, for 1 of 1 agency.
Personal Care Concepts Inc
No longer in CMS listThe agency failed to ensure patient’s clinical records would be made available to the patient, free of charge, upon request, at the next home visit or within 4 business days (whichever came first) for 1 of 1 agency.
Help at Home Inc
No longer in CMS listThe agency failed to ensure a patient's clinical records would be made available to the patient, free of charge, upon request at the next home visit, or within 4 business days (whichever came first) for 1 of 1 home visits (Patient #17).
247 Allstaff West LLC
No longer in CMS listThe agency failed to ensure records were readily retrievable for 18 active patients and for discharged patients.