G0490: Accessibility
CMS level: Standard Moderate. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
Most recent citations
The 20 most recent of 47 citations. Newest inspection first.
Visiting Health Services of New Jersey
The facility failed to ensure, all patients with limited or no English language proficiency, received a qualified interpreter in four of four patients who requested the use of language interpreter services (Patient (P)7, P18, P19, P20).
Novus Lifecare
The home health provider failed to ensure patients were informed of the right to have access to patient rights information that was provided and accessible to persons with disabilities.
Adoration Home Health
The facility failed to ensure patients with limited English proficiency are provided a translator in their preferred language (Patient (P6)).
Access Tlc Home Health Care
A public or private organization that delivers skilled nursing and other therapeutic services to a patient at home) failed to provide information to the patient with limited English proficiency through the provision of language services at no cost to the individual, including oral interpretation…
Sedum Home Health, Inc
The provider failed to ensure patients were informed of the right to have access to patient rights information that was provided in a language and manner that is accessible and timely to (1) Persons with disabilities, including accessible web sites and the provision of auxiliary aids and services…
Elite Home & Nursing Care LLC
No longer in CMS listThe agency failed to provide large print material for a patient with vision problems for 1 of 3 home visit observations.
Phoenix Home Care and Hospice
The home health provider failed to ensure patients were informed of the right to have access to patient rights information that was provided in a language and manner that is accessible and timely to persons with disabilities and persons with limited English proficiency.
Patient Care
The facility failed to provide language translation services to a non-English speaking patient according to facility policy in one of four medical records reviewed (Patient (P) 7).
Integrity Home Health Care Services, LLC
The home health agency failed to provide Information must be provided to patients in plain language and in a manner that is accessible and timely to persons with disabilities, including accessible websites and the provision of auxiliary aids and services at no cost to the individual following the…
Covenant Home Health
The HHA failed to ensure information must be provided to patients in plain language and in a manner that is accessible and timely.
Together Homecare of Indianapolis, LLC
No longer in CMS listThe agency failed to ensure patients/caregivers were provided an option or given a preference in the way patient Plans of Care and Medication information and instructions were received, in 3 of 3 home visits.
Home Health Professionals, Inc
The home health provider failed to provide written and verbal information of the patient's right to receive information in plain language and in a manner that is accessible and timely to persons with disabilities and persons with limited English proficiency in one of one patient admission packet…
Americare Home Health Solutions
The agency failed to ensure the written notice of patient’s rights included that information must be provided to patients in plain language and in a manner that is accessible and timely to persons with disabilities, including accessible web sites and the provision of auxiliary aids and services at…
Phoenix Home Care
The agency failed to update the written notice of patient rights to include the patient's right to have information provided in plain language and in a manner that is accessible and timely to person with disabilities, including accessible web sites.
El Mirador Home Health Agency
The facility failed to provide a competent interpreter for patients that had limited English proficiency for 4 (P(patient)1, P3, P4, P5) out of 4 patients reviewed.
Hometown Homecare
The agency failed to ensure the written patient rights information included; information must be provided to patients in a language and in a manner that is accessible and timely to persons with disabilities, including accessible web sites and the provision of auxiliary aids services, that are at no…
Home Health of the Ozarks
The agency failed to ensure the written patient rights information included; information must be provided to patients in a language and in a manner that is accessible and timely to persons with disabilities, including accessible web sites and the provision of auxiliary aids services, that are at no…
Evertrue Home Health
The agency failed to update the written notice of patient rights, to include that information must be provided to patients in a language and in a manner that is accessible and timely to persons with disabilities, including accessible websites, and the provision of auxiliary aids services, at no…
Cooperative Home Care, Inc
The agency failed to update the written notice of patient rights to meet the requirements of the new federal home health regulations effective 01/13/18 to include that information must be provided to patients in a language and in a manner that is accessible and timely to persons with disabilities…
Crescent Home Health Agency, LLC
The agency failed to update the written notice of patient rights to include that information must be provided to patients in a language and in a manner that is accessible and timely to persons with disabilities, including accessible web sites and the provision of auxiliary aids services are at no…