Home Health Professionals, Inc

The home health provider failed to provide written notice that: - Must be understandable to persons who have limited English proficiency, and accessible to individuals with disabilities (G0412); - Contained the verbiage that the transfer and discharge policies could be provided to a…

The home health provider failed to provide a comprehensive assessment that contained: - A registered nurse must conduct an initial assessment visit to determine the immediate care and support needs of the patient; and, for Medicare patients, to determine eligibility for the Medicare home health…

The home health provider failed to develop a plan of care that contained: - Physician consultation to approve additions or modifications to the original plan (G0572); - The individualized plan of care must include the following: * The types of services, supplies, and equipment required; * All…

The home health provider failed to organize, manage, and administer its resources in a manner that met the requirements for the Condition of Participation: Organization and Administration of Services.

The home health provider failed to provide written and verbal information of the patient's right to receive information in plain language and in a manner that is accessible and timely to persons with disabilities and persons with limited English proficiency in one of one patient admission packet…

The home health provider failed to consult the physician to approve modifications to the original plan of care in two of seven full records reviewed (Records/Patients #1 and #4).

The provider failed to follow accepted standards of practice to prevent the transmission of infections and communicable diseases in one of two applicable records (Record/Patient #3).

The home health provider failed to show how communication and oversight exist between the skilled professional and assistant regarding the patient in two of seven records reviewed (Records/Patients #3 and #7).

The home health provider failed to provide home health aides with written patient care instructions prepared by a registered nurse in one of one record reviewed (Record/Patient #1).

The home health provider failed to provide the written notice of patient rights (provided to all patients during the initial evaluation visit and in advance of furnishing care to the patient) that contained the verbiage that the notice must be understandable to persons who have limited English…

The home health provider failed to provide a written notice of patient rights (provided to all patients during the initial evaluation visit and in advance of furnishing care to the patient) that contained the verbiage that the discharge and transfer policies are provided to a patient representative…

The home health provider failed to provide a written notice of patient rights (provided to all patients during the initial evaluation visit and in advance of furnishing care to the patient) that contained the verbiage that the patient had the right to be free from verbal, mental, sexual, and…

The home health provider failed to provide written notice of patient rights (provided to all patients during the initial evaluation visit and in advance of furnishing care to the patient) that contained the verbiage that the patient had the right to receive all services outlined in the plan of care…

The home health provider failed to provide written notice of patient rights (provided to all patients during the initial evaluation visit and in advance of furnishing care to the patient) that contained the verbiage that the agency must comply with the patient notice requirements at 42 CFR…

The home health provider failed to provide the written notice of patient rights (provided to all patients during the initial evaluation visit and in advance of furnishing care to the patient) that contained the correct Missouri Adult Abuse Hotline telephone number and/or the correct hours of…

The home health provider failed to ensure the written notice of patient rights (provided to all patients during the initial evaluation visit and in advance of furnishing care to the patient) contained the verbiage that the patient be advised of the name, address, and phone number of the quality…

The home health provider failed to inform the patient of the right to access auxiliary aids and language services in one of one admission packet reviewed.

The home health provider failed to provide written and verbal information to the patient regarding the transfer and discharge process including the right to be informed when the provider is considering a discharge for cause in one of one patient admission packets reviewed.

The home health provider failed to inform the patient of the right to have efforts made by the home health provider to resolve the problems presented by the patient's behavior prior to a discharge for cause in one of one patient admission packet reviewed.

The home health provider failed to provide written and verbal information to the patient and representative regarding the transfer and discharge process including the right to receive contact information for other agencies or providers who may be able to provide care prior to discharge for cause in…

The home health provider failed to provide written and verbal information to the patient regarding the right to have the problem and efforts made to resolve the problem documented prior to a discharge for cause in one of one patient admission packet reviewed.

The home health provider failed to provide the patient with the right to be informed of the provider's transfer and discharge policy regarding discharging the patient due to death in one of one patient admission packet reviewed.

The home health provider failed to provide an initial assessment that was completed within 48 hours of the referral, or within 48 hours of the patient’s return home, or on the physician-ordered start of care date in two of seven records reviewed (Records/Patients #3 and #7).

The home health provider failed to provide a comprehensive assessment that identified the patient’s medical and nursing needs in one of seven records reviewed (Record/Patient #2).

The home health provider failed to provide a comprehensive assessment that contained review of all medications the patient was currently using in three of seven records reviewed (Records/Patients #2, #3, and #7).

The home health provider failed to develop a plan of care (POC) that included: - The types of services, supplies, and equipment required; - The frequency and duration of visits to be made; - All necessary interventions to address the underlying risk factors; - Patient and caregiver education and…

Based clinical record review, home visit observation, and interview, the home health provider failed to provide patients with a written visit schedule, including frequency of visits by provider personnel and personnel acting on behalf of the provider in two of two applicable records reviewed…

The home health provider failed to provide patients with the name and contact information of the provider's clinical manager in two of two records reviewed (Records/Patients #3 and #7).

The home health provider failed to ensure employees participated in home health sponsored in-service training in one of six employee files reviewed (Employee #2).

The home health provider failed to ensure a physical therapist was supervising a physical therapist in one of five employee files reviewed (Employee #1).

The agency may not train or competency evaluate their home health aides for a period of two (2) years following the date of this survey.

Based clinical record review and interview, the home health provider failed to provide the home health aide services that were included in the plan of care in one of one applicable record reviewed (Record/Patient #1).

The home health provider failed to ensure the administrator was responsible for all day to day operations of the provider.

The home health provider failed to assure the implementation and updates to the individualized plan of care in four of seven full records reviewed (Records/Patients #2, #3, #4, and #7).

The home health provider failed to ensure all services were provided in accordance with current clinical practice guidance and accepted professional standards of practice in five of five employee records reviewed (Employees #1, #2, #3, #4, and #5).

The home health provider (HHA) failed to send a completed discharge summary to the primary care practitioner or other health care professional who will be responsible for providing care and services to the patient after discharge from the HHA within 5 business days of the patient's discharge in…