Salem Area Visiting Nurse Association

The agency failed to include processes for collaboration with local, tribal, regional, State, and Federal emergency preparedness officials.

The agency failed to provide a process for informing officials in the event of patient need for evacuation.

The agency failed to have policies and procedures in place in the event on-duty staff or patients could not be contacted.

The agency failed to have included in their communication plan a system for medical documentation that would preserve patient confidentiality.

The agency failed to include the required contact information in their communication plan.

The communication plan did not include the required contact information for outside sources of assistance.

The facility failed to identify an alternate means of communication.

The agency failed to have a training and testing program based in their EP plan.

The agency failed to ensure the medications taken by the patient matched the current medication profile.

The agency failed to ensure every patient receiving home health services had an individualized plan of care, and that it was signed by a physician.

The agency failed to implement a screening process for identifying infectious and communicable disease problems, specifically COVID-19. Findings include: Upon entering the agency at 8:16 AM, the receptionist did not conduct active screening for COVID-19. The receptionist did not check temperature…

The agency failed to ensure home health aides provided services ordered by the physician and included in the plan of care.