Intrepid of the Twin Cities, Inc.

The facility failed to develop and implement emergency preparedness policies and procedures that included a system to address what action would be required due to the inability to make contact with staff or patients and reporting capabilities to the local and State emergency officials during an…

The agency failed to ensure emergency preparedness policies and procedures addressed the use of volunteers in an emergency, or other emergency staffing strategies, including the process and role for integration of State and Federally designated health care professionals, to address surge needs…

The agency failed to ensure 5 of 11 patients (P9, P2, P1, P8, P5) were informed or consented to services or care being provided, including any ongoing changes in services.

The agency failed to ensure supervisory visits of home health aides (HHAs) were completed every 14 days by a registered nurse for 2 of 11 patients (P3, P5) who received skilled services.

The agency failed to ensure direct supervision of the home health aide (HHA) was completed every 60 days for 1 of 1 non-skilled patients (P4) reviewed.