Helping Hand Nurse, LLC

The agency administrator the agency failed to ensure the plan of care contained patient specific measurable outcomes and goals established and periodically reviewed by the physician for nine (9) of nine (9) records reviewed.

The agency failed to ensure the policies and procedures were established for the review and updating of the emergency preparedness plan as necessary for one (1) of one (1) plan reviewed.

The agency failed to ensure the policies and procedures were established for the review and updating of the emergency preparedness plan at least every two (2) years as necessary for one (1) of one (1) plan reviewed.

Emergency preparedness plan (EP) and interview with the agency administrator the agency failed to ensure that policies/procedures were established for that preserves patient information, protects confidentiality of patient information, and secures and maintains availability of records for one (1)…

Agency Administrator the agency failed to ensure establishment of policies and procedures addressing the utilization of volunteers for one (1) of one (1) plan reviewed.

The agency failed to ensure transmission of OASIS data for current certification period for three (3) of nine (9) records reviewed.

The agency failed to ensure the plan of care contained patient specific measurable outcomes and goals established and periodically reviewed by the physician for nine (9) of nine (9) records reviewed.

The Agency Administrator the agency failed to ensure the plan of care contained the following information: (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to be made for seven (7) of nine (9) records reviewed.

The Agency Administrator the agency failed to ensure the plan of care contained All patient care orders, including verbal orders for one (1) of nine(9) records reviewed.

Agency Administrator the agency failed to ensure the physician authenticated verbal orders in accordance with the state law and regulations for three (3) of nine (9) records reviewed.

The agency failed to ensure the plan of care was reviewed and revised by the physician as frequently as the patient's condition or needs required but not less frequently that once every sixty (60) days for eight (8) of nine (9) records reviewed.

An interview with the agency administrator the agency failed to ensure files contained required information including but not limited to job descriptions, FBI clearances, performance evaluations and completed orientation documentation for four (4) of four (4) files reviewed.

Governing body meeting minutes and interview with agency administrator the agency failed to ensure documentation of appointment of alternate individual to act on behalf of the administrator in writing for one (1) of one (1) meeting minutes reviewed.

The agency failed to follow its policy to ensure a copy of the Home Health Aide Plan of Care was present at the patient's home for one (1) of two residences with Home Health Aide orders.

The Agency failed to follow its policy that representation of all applicable services, be present for the annual Professional Advisory Meeting.

The agency failed to follow state regulations and its policy, which is not congruent with the state regulation, to ensure that the Plans of Care was signed by the primary Physician within seven (7) days for five (5) of five (5) active clinical records reviewed.

The Agency failed to follow its ' policy that representation of all applicable services, be present for the quarterly clinical record reviews.

The Agency failed to follow its' policy regarding annual competency reviews for three (3) of three (3) Home Health Aides.