Healthy Living at Home- Modesto, LLC

Patient 4) and one of one random sampled patients (Patient 7) when the home health agency (HHA) failed to: 1a.

The home health agency (HHA) failed to ensure Home Health aide (HHA) 2 had an annual onsite competency check when the administrator/director patient care services (Adm/DPCS) signed off HHA 2's annual competency check list without an actual on site visit.

The agency failed to provide the federal and state admission packets to the patient and/or legal representative during the initial evaluation visit for two of six sampled patients (Patient 1 and Patient 2).

The agency failed to provide written notice of the home health agency's (HHA) transfer and discharge policies, for one of six sampled patients (Patient 2).

The agency failed to provide the agency administrator's name and contact information for one of six sampled patients (Patient 2).

The agency failed to provide an OASIS (outcome and assessment information set) privacy notice for one of six sampled patients (Patient 2).

The agency failed to obtain the patient's legal representative's signature for one of six sampled patients (Patient 1) upon the start of care (SOC).

The agency failed to ensure the patients' legal representatives participated in the plan of care (POC) for two of six sampled patients (Patient 1 and Patient 4).

The agency failed to ensure allegations of inappropriate verbal interaction by staff towards one random sampled patient (Patient 7) was reported to the California Department of Public Health (CDPH) - Licensing and Cerification as required by state law.

The home health agency (HHA) failed to ensure qualified personnel were employed when the Administrator/Director Patient Care Services (Adm/DPCS) hired Registered Nurse (RN) 1 with a conditional license from the Board of Registered Nursing (BRN).