Better Living Home Health Agency Inc

The agency failed to ensure they electronically transmitted each completed Outcome and Assessment Information Set (OASIS) assessment to the Centers for Medicare and Medicaid Services (CMS) system within 30 days of completing the assessment of the patient for three patients out of seven patients…

The Home Health Agency (HHA) failed to develop a federal emergency preparedness plan that is based on and included a documented, facility-based and community-based risk assessment, utilizing an all-hazards approach (Refer 0006); the HHA failed to develop federal emergency preparedness policies and…

The facility failed to develop an emergency preparedness plan that is based on and include a documented, facility-based and community-based risk assessment, utilizing an all hazards approach and that include strategies for addressing emergency events identified by the risk assessment.

The facility failed to develop and implement emergency preparedness policies and procedures, based on the emergency plan.

The Home Health Agency failed to develop a Federal Emergency Preparedness plan that included a communication plan on how the facility coordinates patient care within the facility, across healthcare providers, and with state and local public health departments.

The Home Health Agency failed to develop an emergency preparedness training and testing program that is based on its Federal Emergency Preparedness plan.

The Home Health Agency failed to; conduct training in emergency preparedness policies and procedures to all new and existing staff, individuals providing services under arrangement, and volunteers, consistent with their expected role; provide emergency training at least annually and maintain…

The Home Health Agency failed to develop an individualized Plan of Care (POC) that contains the home health services to be provided; that identifies patient-specific measurable outcomes and goals; and which is established; periodically reviewed and signed by a physician for 1 out of 8 Sampled…

The Home Health Agency failed to complete a competency evaluation by observing an aide's performance of the task ( i) Communication skills, including the ability to read, write, and verbally report clinical information to patients, representatives, and caregivers, as well as to other HHA staff for…

The Home Health Agency failed to provide: to 2 out of 8 Sampled Patients (SP) and the patients' legal representatives (if any) a completed service agreement.

The Home Health Agency failed to provide advance notice of discharge in advance of the Home Health Agency reducing or terminating on-going care to 1 out of 8 Sampled Patients (SP).

The Home Health Agency failed to provide the names, addresses, and telephone numbers of the following Federally-funded and state-funded entities that serve the area where the patients reside: Agency on Aging, Center for Independent Living, Protection and Advocacy Agency, Aging and Disability…

The Home Health Agency failed to develop influenza and pneumococcal vaccines policy and procedures in consultation with a physician that addressed the management of adverse reactions (if any).

The Home Health Agency failed to provide the name and contact information of its clinical manager to 8 out of 8 Sampled Patient (SP).

The Home Health Agency's staff failed to ensure that information documented on the clinical notes for 1 out of 8 Sampled Patients (SP) was accurate.

The Home Health Agency failed to ensure that a Registered Nurse (Staff F) followed accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases for 1 out of 8 Sampled Patients (SP).

The Home Health Agency's staff failed to prepare and record clinical notes for 2 out of 8 Sampled Patients (SP).