Atrium Healthcare Services, LLC

In 7 of 7 (Pts. #1, 2, 3, 4, 5, 6 and 7) clinical records reviewed, the Agency failed to provide information regarding the Administrator.

In 7 of 7 (Pts. #1, 2, 3, 4, 5, 6 and 7) clinical records reviewed, the Agency failed to ensure Pts. were informed in writing of the frequency of visits provided by each discipline.

(Pt. #3) receiving Physical Therapy services, the Agency failed to ensure that the PsOC included all the equipment.

The Agency failed to ensure the Physician was sent a copy of the Discharge/Transfer Summary.

The Agency failed to ensure that patients' medication profile was accurate and complete.

The Agency failed to ensure Pts. were assessed for the status of the influenza and/or pneumococcal vaccine at the (SOC) Start of Care per Agency policy.

The Agency failed to ensure an individualized Emergency Plan is developed, documented and available for each patient, in the clinical record as well as the individual Patient's home information folders.

The Agency failed to establish a policy and procedure relative to securing and forwarding necessary Pt. information, in a secure manner in the event of an emergency.

The Agency failed to establish a plan, relative to the use of volunteers during an emergency.

The Agency failed to conduct the necessary Emergency Preparedness training and testing.

The Agency failed to conduct Emergency Preparedness testing exercises with the Agency staff.

The Agency failed to ensure clinical documentation was complete.

The Agency failed to ensure accurate information regarding the state hotline was provided to Pts.

The Agency failed to ensure the SN reviewed all medications, as required by the Agency.

The Agency failed to ensure the POC was complete.

The Agency failed to ensure staff provided service and treatment, as indicated on the POC.

The staff failed to notify the Physician regarding changes in the patient's condition that may warrant a change in the POC.