Amedisys Home Health Care

The agency failed to ensure that individual emergency preparedness plans for each patient were included as part of the comprehensive patient assessment.

The agency failed to ensure that each patient received home health services as written in an individualized plan of care.

The agency failed to ensure each patient was informed about the frequency of visits to be conducted by each home health discipline providing care in advance of treatment.

The agency failed to issue proper written notice to the patient in advance of the reduction or termination of on-going care.

The agency failed to ensure that the initial assessment for each patient was held within 48 hours of the referral, within 48 hours of the patient's return home, or on the physician's or allowed practitioner's ordered start of care date.

The agency failed to ensure that a resumption of care occurred within 48 hours of each patient's return to the home from a hospital admission of 24 hours or more for any reason other than diagnostic tests, or on a physician's or allowed practitioner's ordered resumption date.

The agency failed to ensure that each patient's individualized plan of care included all required elements.

The agency failed to ensure that completed discharge summaries were sent to the primary care practitioner or other health care professional who was responsible for providing care and services to the patient after discharge from the home health agency within five (5) business days of the patient's…

The agency failed to send a transfer summary to include all necessary medical information pertaining to the patient's current course of illness and treatment, post-discharge goals of care, and treatment preferences to the receiving facility in one (1) of one (1) transferred patients reviewed in the…

The agency failed to mitigate the risk for Covid-19 transmission as evidenced by failing to post signage at the main entrance of the agency instructing staff and visitors of Covid-19 precautions.

The agency failed to ensure each patient received proper written notice, in advance of a specific service being furnished, if the HHA believed that the service may be non-covered care; or in advance of the HHA reducing or terminating on-going care.

The agency failed to ensure it followed appropriate complaint handling procedures to include documenting both the existence of the complaint and the resolution of the complaint in three (3) of three (3) complaints reviewed for 2020. Findings: The agency's complaint log was reviewed in the agency…

The agency failed to develop and implement emergency preparedness policies and procedures in regards to their process for ensuring cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials' efforts to ensure an integrated response during a…

The agency failed to put in place procedures to follow up with on-duty staff and patients to determine services that are needed.

The agency's emergency's preparedness (EPP) failed to include a policy and procedure for medical documentation in the event of an emergency.

The agency's emergency's preparedness (EPP) failed to include a policy and procedure for the use of volunteers in an emergency or for emergency staffing needs.

The agency failed to develop and implement emergency preparedness policies and procedures that included contact information for local, tribal, regional, State, and Federal emergency preparedness officials in efforts to ensure an integrated response during a disaster or emergency situation.

The agency's emergency's preparedness (EPP) failed to include methods for sharing medical documentation for patients with other health providers to maintain continuity of care.

The agency's emergency's preparedness (EPP) failed to include a means for providing information about the agency's needs, and its ability to provide assistance to the authority having jurisdiction, the incident command center, or designee.

The agency failed to implement a training and testing program based on its Emergency Preparedness Plan (EPP).

The agency failed to ensure the plan of care included the risk for emergency department visits and hospital re-admissions for eight (8) of eight (8) patients reviewed in the survey sample admitted/recertified on or after 01/13/2018 (patient #1-7 and 11).