University of Tn Medical Center Home Care Services

The agency failed to provide speech therapy (ST) evaluation ordered by physician for 1 patient (#14) of 17 patients reviewed.

The agency failed to update the medication profile with new medications for patients (#1,#3, and #12) of 17 patients medications reviewed.

The agency failed to obtain laboratory specimens ordered by the physician for 1 patient (#10) of 17 patients reviewed and the physician was not alerted of the change.

The agency failed to ensure a complaint received for sexually inappropriate behavior of a Physical Therapy Assistant (PTA) was documented and facility processes for the investigation of the complaint were followed for 1 patient (Patient #2) of 3 patients reviewed.

The agency failed to investigate and suspend a Physical Therapy Assistant (PTA) #1 after the agency became aware of an allegation of abuse involving PTA #1 for one patient (Patient #1) of 3 patients reviewed for abuse.

The agency failed to ensure a complaint received for sexually inappropriate behavior of a Physical Therapy Assistant (PTA) was documented and facility processes for the investigation of the complaint were followed for 1 patient (Patient #2) of 3 patients reviewed.