St Joseph's Health at Home

The agency failed to adequately document, investigate, and resolve potential complaints for 1 of 17 patients (patient # 8).

For 8 of 17 records (patients # 4, 8, 9, 10, 12, 13, 14, and 15) the agency failed to ensure comprehensive nursing assessments were of sufficient scope to ensure all patient needs were identified.

The 10/14/21 home health aide care plan failed to include diabetic or bleeding precautions.

In 5 of 17 records (patients # 4, 9, 10, 14. and 15), the agency failed to develop individualized plans of care that were complete and accurate, and addressed the total needs of the patients.

In 3 of 17 records (patients # 4, 12, and 13) the agency failed to ensure the patient's plan of care was effectively coordinated: This was evidenced by: 1. Patient # 13 was admitted to the agency on 07/07/21 with diagnoses of atherosclerotic heart disease with coronary artery bypass graph x 4…

The agency failed to adequately document, investigate, and resolve complaints for 1 of 17 patients (Patient # 7).

The skilled nurse (SN) failed to follow accepted standards of infection control practices.

For 3 patients (Patients # 2, 5 and 7), the skilled nurse (SN) and physical therapist (PT) case managers failed to perform complete and accurate medication reviews.

In 2 records (Patients # 2 and 11), the skilled nurse (SN) and physical therapist (PT) case managers, failed to coordinate patient care.