Serenity Home Health Care Services, LLC

The facility failed to ensure allegations of neglect were thoroughly investigated.

The facility failed to ensure services were provided as written in the individualized plan of care, and failed to ensure the physician was notified of missed visits This affected one (Patient #191) of three patients reviewed.

The facility failed to ensure services were provided as written in the individualized plan of care, and failed to ensure the physician was notified of missed visits This affected one (Patient #191) of three patients reviewed.

He facility failed to ensure allegations of neglect were thoroughly investigated.

AMENDEDED 08/19/24 Based on record review and interview, the facility failed to provide evidence of a current complaint log.

The agency failed to ensure the home health aide (HHA) provided services included in the plan of care for one of three patient medical records reviewed (Patient #2).

The facility failed to ensure wounds were measured at least weekly.