Reliable Home Health Care, LLC

The agency failed to follow their policy titled for notifying the physician with needed alterations to the plan of care (POC).

The agency failed to notify the State Agency of it's relocation in a timely manner.

The agency failed to ensure home health aides successfully completed a competency evaluation program for one of six personnel files reviewed (Staff F).

The home health agency failed to ensure the operation of their organization in regard to emergency preparedness by failing to establish an agency/community risk assessment based on all potential hazards (E6); failed to establish the development of policies and procedures for emergency preparedness…

The agency failed to ensure the development of an agency/community based risk assessment utilizing an all hazards approach.

The agency failed to ensure the development of policies and procedures that address all components of the emergency preparedness program.

The agency failed to ensure the development and maintenance of a communication plan regarding physical means of communication.

The agency failed to ensure the development and maintenance of a training and testing program involving all staff members in regard to policies and procedures, risk assessments and communication to ensure the integrity of the emergency program in the event of an emergency.

The agency failed to ensure OASIS assessments were transmitted to Centers of Medicare and Medicaid timely.This affected thirty one of thirty four submissions reviewed.

This agency failed to ensure assessment of all medications on the physician's written plan of care reconciled with the medications in the home.

The agency failed to follow the physician's orders on the plan of care.

This facility failed to ensure the home health aide supervisory visits were conducted while the aide was present in the home.