Physicians Preferred Home Health Care, Inc

The Agency failed to have a communication plan that meets the requirements.

The Agency failed to conduct a full - scale exercise to ensure the effectiveness of the Agency's Emergency Preparedness Plan.

The Agency failed to ensure that the Pt. / representative was informed in writing of the services to be provided and the frequency of visits.

4 and 3) the Agency failed to ensure the initial SOC assessment was conducted within 48 hours of the referral date.

The Agency failed to ensure that, in 3 of 7 (Pts. # 2, 3 and 5) clinical records reviewed, the Plans of Care (PsOC) included Pt. specific interventions.

The Agency failed to ensure that Pts. were assessed for Pneumonia vaccination status.

6 and 7) clinical records the Agency failed to complete and send a transfer / discharge summary to the Physician.

The Agency failed to review and update its Emergency Preparedness plan biennially.

The Agency failed to review and update the Emergency Preparedness plan policies and procedures biennially.

The Agency failed to review and update the Emergency Preparedness communication plan biennially.

The Agency failed to conduct staff training and testing relative to the Agency's Emergency Preparedness plan.

The Agency failed to ensure that documentation of forms were complete and applicable.

The Agency failed to ensure verbal orders were put in writing.

The Agency failed to ensure the Agency had conducted Agency and community exercises at least annually to ensure the effectiveness of the Agency's Emergency Preparedness Plan.

The Agency failed to ensure the Physician reviewed and signed the initial POC, in a timely manner.

The Agency failed to ensure that staff conference/coordinated care with the physician to ensure Pt. needs were met.

The Agency failed to ensure the RN conducted Home Health Aide supervisory visits every 14 days.