Phoenix Home Care

Agency (HHA) failed to review and update the EPP at least every 2 years.

The above-named Home Health agency (HHA), the facility failed to include a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials' efforts to maintain an integrated response during a disaster or emergency situation, as required by…

The agency failed to review and update emergency preparedness policies and procedures at least every two years.

The Home Health Agency (HHA) failed to develop and implement an individual emergency preparedness (EPP) as part of the comprehensive patient assessment for 17 (Patients 1-17) of 17 patients sampled.

The facility failed to review and update the communication plan in their (EPP).

Findings Include: Review of the agencies Emergency Preparedness Program (EPP) indicated that the facility failed to participate in a full-scale community-based exercise.

The Home Health Agency (HHA) failed to ensure that the individualized plan of care included all medications and treatments for 1 (Patient 17) of 17 patients reviewed.

The agency failed to coordinate care to meet the patient’s needs for 1 (Patient 13) of 17 patients reviewed.

The agency failed to ensure coordination of care occurred between the discipline directly, informed by a patient of the complaint(s) experienced during the time of the visit, with the registered nurse, to allow the registered nurse to address, notify the physician and coordinate the patient's needs…

The agency failed to ensure the skilled nurse (SN) provided wound care to a patient, in a manner, using standard infection control prevention measures to prevent and/or control the eminent transmission of possible pathogenic organisms, for one of ten sampled patients, (Patient 1).

The home health agency failed to ensure the: 1. Nurse provided wound care to a patient, in a manner, using standard infection control prevention, precaution measures to prevent and/or control the potential spread and/or growth of possible pathogenic organisms, for one of ten sampled patients…

The agency failed to ensure the plan of care was individualized to include: 1. Patient-specific safety measures for a patient with a pacemaker, for two of ten sampled patients, (Patients 2 and 9); 2. All pertinent diagnoses, for two of ten sampled patients, (Patients 6 and 9); and 3. All of the…

The agency failed to ensure each speech therapist or speech therapy agency furnishing speech therapy services under arrangement to the home health agency patients, have a written agreement between the speech therapist and/or speech therapy agency and the home health agency.