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Patient Care

(860) 257-1887500 Enterprise Dr Ste 307, Rocky Hill, CT 06067
CMS Certification Number 077158 · Proprietary · Medicare-certified since 01/27/1984
33deficiencies since 2018
4serious
6inspections
1CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-20; CMS agency list file dated 2026-05-27. What the labels mean

Inspection 2024-11-04

· Complaint · no deficiencies cited · CMS source report (PDF)

Inspection 2024-04-25

· Recertification · 3 deficiencies · CMS source report (PDF)
Moderate Services By Skilled Professionals

The agency licensed personnel failed to follow agency expectations for medication documentation in the electronic clinical record.

Source: CMS Form 2567, inspection 2024-04-25, tag G0702 · view on CMS
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Minor Plan Of Care Must Include The Following

The agency nurses failed to ensure the plan of care addressed the patient’s individual needs.

Source: CMS Form 2567, inspection 2024-04-25, tag G0574 · view on CMS
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Minor Interdisciplinary Assessment Of The Patient

The agency failed to perform the necessary assessments in accordance with the agency’s expectation and policy.

Source: CMS Form 2567, inspection 2024-04-25, tag G0706 · view on CMS
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Inspection 2023-05-17

· Complaint · 5 deficiencies · CMS source report (PDF)
Moderate Services By Skilled Professionals

The agency nurses failed to follow agency policies.

Source: CMS Form 2567, inspection 2023-05-17, tag G0702 · view on CMS
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Minor Plan Of Care Must Include The Following

The agency nurses failed to ensure the plan of care addressed the patient’s individual needs.

Source: CMS Form 2567, inspection 2023-05-17, tag G0574 · view on CMS
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Minor Provide Services In The Plan Of Care

The agency nurses failed to ensure the care delivered was in accordance with the physician's orders.

Source: CMS Form 2567, inspection 2023-05-17, tag G0710 · view on CMS
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Minor Communication With Physicians

The agency nurses failed to communicate with the physician involved in the plan of care.

Source: CMS Form 2567, inspection 2023-05-17, tag G0718 · view on CMS
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Minor Assure Implementation Of Plan Of Care

The Clinical Manager failed to ensure the development, implementation and updates of the individualized plan of care.

Source: CMS Form 2567, inspection 2023-05-17, tag G0968 · view on CMS
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Inspection 2022-12-19

· Complaint · 7 deficiencies · CMS source report (PDF)
Moderate Services By Skilled Professionals

The agency licensed personnel failed to follow agency policies.

Source: CMS Form 2567, inspection 2022-12-19, tag G0702 · view on CMS
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Moderate Governing Body

The Governing Body failed to develop policies and procedures for the management of the administration and pre-pouring of controlled substances to identify misuse or discrepancies by agency personnel.

Source: CMS Form 2567, inspection 2022-12-19, tag G0942 · view on CMS
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Moderate Clinical Manager

The Clinical Manager failed to ensure an individualized plan of care to meet the patient’s needs.

Source: CMS Form 2567, inspection 2022-12-19, tag G0958 · view on CMS
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Moderate Authentication

The agency licensed personnel failed to follow agency policies and the agency failed to ensure accuracy and authenticity of the documentation.

Source: CMS Form 2567, inspection 2022-12-19, tag G1024 · view on CMS
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Minor Plan Of Care Must Include The Following

The agency nurses failed to ensure the plan of care addressed the patient’s individual needs.

Source: CMS Form 2567, inspection 2022-12-19, tag G0574 · view on CMS
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Minor Interdisciplinary Assessment Of The Patient

The agency nurses failed to provide the necessary assessments.

Source: CMS Form 2567, inspection 2022-12-19, tag G0706 · view on CMS
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Minor Nursing Services Supervised By Rn

The agency Registered Nurses (RN) failed to ensure monthly supervision of the Licensed Practical Nurses (LPN) in accordance with the agency policy.

Source: CMS Form 2567, inspection 2022-12-19, tag G0726 · view on CMS
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Inspection 2021-11-22

· Complaint · 16 deficiencies · CMS source report (PDF)
Serious Comprehensive Assessment Of Patients

The Condition for 42 CFR 484.55 Comprehensive assessment of patients G 510 was not met when the facility failed to ensure comprehensive assessments were conducted as required.

Source: CMS Form 2567, inspection 2021-11-22, tag G0510 · view on CMS
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Serious Care Planning, Coordination, Quality Of Care

The Condition 42 CFR 484.58 Care planning, coordination of services, and quality of care G 570 was not met when the facility failed to ensure the completion of the physician-certified plan of care no less frequently than every sixty days.

Source: CMS Form 2567, inspection 2021-11-22, tag G0570 · view on CMS
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Serious Skilled Professional Services

The facility failed to follow agency policies on missed visits, failed to ensure the care delivered was in accordance with the physician's orders and failed to communicate with physicians involved in the plan of care.

Source: CMS Form 2567, inspection 2021-11-22, tag G0700 · view on CMS
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Serious Organization And Administration Of Services

The Condition for 42 CFR 484.105 Organization and administration of services G 940 was not met.

Source: CMS Form 2567, inspection 2021-11-22, tag G0940 · view on CMS
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Moderate Update Of The Comprehensive Assessment

The agency nurse failed to update the comprehensive assessments every sixty days.

Source: CMS Form 2567, inspection 2021-11-22, tag G0544 · view on CMS
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Moderate Services By Skilled Professionals

The agency nurses failed to follow agency policies on missed visits.

Source: CMS Form 2567, inspection 2021-11-22, tag G0702 · view on CMS
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Moderate Governing Body

The Governing Body failed to ensure the provision of all home health services and patient safety through updates of the comprehensive assessments and plans of care.

Source: CMS Form 2567, inspection 2021-11-22, tag G0942 · view on CMS
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Moderate Clinical Manager

The Clinical Manager failed to ensure the coordination of care to meet the patient’s needs.

Source: CMS Form 2567, inspection 2021-11-22, tag G0958 · view on CMS
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Moderate Authentication

The agency nurses failed to ensure the clinical notes were incorporated into the electronic record within twenty-four hours of the visit.

Source: CMS Form 2567, inspection 2021-11-22, tag G1024 · view on CMS
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Minor Make Complaints To The Hha

The agency clinical manager failed to document a complaint and its resolution.

Source: CMS Form 2567, inspection 2021-11-22, tag G0432 · view on CMS
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Minor Last 5 Days Of Every 60 Days Unless:

The agency nurse failed to follow agency policies for updating the comprehensive assessment within the last five days of the previous sixty-day certification period.

Source: CMS Form 2567, inspection 2021-11-22, tag G0546 · view on CMS
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Minor Within 48 Hours Of The Patient'S Return

The agency nurse failed to revise the comprehensive assessment after a hospital admission.

Source: CMS Form 2567, inspection 2021-11-22, tag G0548 · view on CMS
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Minor Reviewed, Revised By Physician Every 60 Days

The agency nurse failed to ensure the completion of the physician-certified plan of care no less frequently than every sixty days.

Source: CMS Form 2567, inspection 2021-11-22, tag G0588 · view on CMS
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Minor Provide Services In The Plan Of Care

The agency nurses failed to ensure the care delivered was in accordance with the physician's orders.

Source: CMS Form 2567, inspection 2021-11-22, tag G0710 · view on CMS
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Minor Communication With Physicians

The agency nurses failed to communicate with physician’s involved in the plan of care.

Source: CMS Form 2567, inspection 2021-11-22, tag G0718 · view on CMS
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Minor Responsible For All Day-To-Day Operations

The Agency Administrator failed to ensure the provision of all home health services and patient safety through updates of the comprehensive assessments and plans of care.

Source: CMS Form 2567, inspection 2021-11-22, tag G0948 · view on CMS
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Inspection 2020-10-16

· Complaint · 2 deficiencies · CMS source report (PDF)
Minor Provide Services In The Plan Of Care

The agency nurses failed to ensure the care delivered was in accordance with the physician's orders.

Source: CMS Form 2567, inspection 2020-10-16, tag G0710 · view on CMS
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Minor Onsite Supervisory Visit Every 14 Days

The agency failed to provide the necessary onsite supervisory visits.

Source: CMS Form 2567, inspection 2020-10-16, tag G0808 · view on CMS
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