Oregon Continental Home Health Care

The agency failed to ensure the Administrator was available for the everyday operation of the agency.

The agency failed to conduct a full-scale and tabletop exercise annually.

For 1 of 10 patients (Patient #3), the agency failed to ensure a physician was promptly notified of changes in the patient's condition that suggest a need to alter the plan of care.

The agency failed to implement physician orders to provide Home Health Aide service.

The agency failed to develop, and annually update, an emergency preparedness plan that included strategies for addressing emergency events identified by the risk assessment.

The agency failed to conduct a full-scale and tabletop exercise annually.

The agency failed to electronically transmit each completed OASIS assessment to the CMS system within 30 days of completing the assessment of the beneficiary for 2 of 237 assessments processed.

The agency failed to inform patients of the HHA's policies for transfer and discharge.

The agency failed to provide the correct state toll free home health telephone hot line number to all agency patients.

The agency failed to advise patients of the names, addresses, and telephone numbers of the required Federally-funded and state-funded entities that serve the area where the patient resides.

The agency failed to inform patients of the right to access auxiliary aids and language services, and how to access these services.

The agency failed to ensure the registered nurse performed an initial assessment visit within 48 hours of referral for 3 of 7 patient records reviewed (Patients #1, #5, and #6).

The agency failed to include all required elements, specifically (vii) Functional limitations, on the individualized care plan for 2 of 7 patient records reviewed (Patients #1 and #5).