Optimum Home Health Care, Inc

For 3 of 7 (Pts. #4, 5 and 7) clinical records reviewed, the Agency failed to ensure staff obtained physician orders for all services.

The Agency failed to identify the population it serves.

The Agency failed to establish a policy and plan, relative to the use of volunteers during an emergency.

The Agency failed to ensure the communication plan was complete.

The Agency failed to ensure that staff follow infection prevention standards.

The Agency failed to ensure the Infection Surveillance program related to COVID-19 was complete and/or accurate.

The Agency failed to ensure the SOC assessment was conducted within 48 hours of the referral date.

The Agency failed to ensure that the POC included current medications.

The record contained the SOC comprehensive assessment completed by the RN and dated 9/11/20. The assessment included documentation the Pt. received the Flu vaccine last on 10/10/18. The record lacked an inquiry indicating whether the Agency had administered, arranged or the Pt. refused the vaccine…

The Agency failed to ensure staff coordinate care with the Physician, prior to Agency's discharge.

The Agency failed to ensure the discharge summary was complete and/or a copy was forward to the Physician.