Northern Light Home Care & Hospice

The home health agency failed to ensure wound packing material was removed from a patient’s wound when indicated for one (1) out of ten (10) patients reviewed (Patient #1).

The home health agency failed to provide discharge instructions for two (2) out of seven (7) records reviewed for patients who were discharged from home health services (Patient #1 & Patient #6).

The agency failed to ensure the emergency preparedness communication plan included the names and contact information for volunteers.

The agency failed to ensure the communication plan included an alternate means for communicating with Federal, State, tribal, regional, and local emergency management agencies.

The agency failed to ensure emergency preparedness training was completed for 6 of 8 volunteers (Volunteer #1 through #6).

The agency failed to ensure accepted standards of practice were followed to prevent the transmission of infection during 1 of 7 home visits (Patient #13).

The agency failed to ensure a physician's order for a treatment was followed for 1 of 17 patients (Patient #13).