Maxim Healthcare Services Inc

The agency failed to ensure home health staff followed standard precautions to prevent the transmission of infections and communicable diseases for 1 of 3 home visits conducted (RN 1).

The agency failed to ensure an initial nursing assessment occurred within 48 hours of receiving a referral for 1 of 3 active patient records.

The agency failed to update the aide plan of care to reflect care provided on a daily basis for 1 of 2 home health aide records reviewed.

The agency failed to ensure all staff providing patient care were following acceptable standards of practice by actively documenting the absence of illness or signs/symptoms of COVID-19 for 1 of 1 agency reviewed.

The agency failed to ensure all patients had updated contact information for the administrator for 2 of 2 home visit observations.

The agency failed to complete a comprehensive assessment at the time of discharge for 1 of 2 closed records reviewed.

The agency failed to alert the physician to vital signs outside of the expected parameters for 1 of 6 active patients.

The agency failed to ensure all patients had updated contact information for the clinical manager for 2 of 2 home observations.

The agency failed to ensure the home health followed the plan of care and accurately documented care provided for 1 of 2 home health aide patient records reviewed.

The agency failed to provide services as written on the plan of care for 2 of 6 active patient records reviewed.

The agency failed to ensure it had solicited volunteers for service during a disaster or emergency, to include the their roles for integration with health care professionals during the disaster/emergency for 1 of 1 home health agency disaster preparedness plan.

The skilled nurse failed to ensure the aide plan of care accurately reflected the aide visit amount and frequency as ordered on the medical plan of care for 1 (Patient #7) of 5 active patients and 2 (Patient #6 and #5) of 2 discharged patients of a total sample of 7 patients.

The home health aide failed to provide services per the plan of care for 2 (Patient #6 and #5) of 2 discharged patients of a total sample of 7 patients.