Heavenly Touch Home Health Care Corp
Inspection 2020-12-08
· Complaint · 2 deficiencies · CMS source report (PDF)The provider failed to ensure that 1 out of 3 (#1) sample patients plan of care was established and signed by a doctor of medicine, osteopathy, or podiatry.
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Based record review and interview, the provider failed to ensure that 1 out of 3 (#3) sample patients received services as indicated in the plan of care.
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Inspection 2020-11-12
· Complaint · 4 deficiencies · CMS source report (PDF)The Home Health Agency failed to conform with the physicians' orders for 2 out of 3 Sampled Patients (SP).
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The Home Health Agency failed to ensure that a Registered Nurse or other appropriate skilled professional provided a completed written assignment that described the Home Health Aide (HHA)'s duties/ responsibilities for 1 out of 3 Sampled Patients (SP).
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The Home Health Agency failed to establish a written agreement with the patient or the patient's legal representative: specifying the frequency of the home health services to be provided for 1 out of 3 Sampled Patients (SP).
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The Home Health Aide failed to ensure that 2 out of 3 Sampled Patients (SP)received all services outlined in the plan of care.
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Inspection 2019-11-22
· Complaint · 4 deficiencies · CMS source report (PDF)Failed to conform with the physician's order as written in the plan of care on 1 out of 3 sample patients (SP).
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Failed to follow accepted standards of practice on 1 out of 3 sample patients (SP).
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Failed to provide all the services outlined in the Plan of Care on 1 out of 3 sample patients (SP).
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The Home Health Agency (HHA) failed to provide services in accordance with the current clinical practice guidelines and accepted professional standards of practice on 1 out of 3 sample patients (SP).
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