Healthy Health Home Health, Inc

The Agency failed to provide Pts. information regarding the Agency's transfer and discharge policies.

The Agency failed to ensure Pts. were provided with the correct information to file a concern or complaint with the Illinois Department of Public Health.

The Agency failed to ensure that the PsOC included all the requirements.

The Agency failed to ensure the Physician was sent a copy of the Transfer Summary.

The Agency failed to have administrative and supervisory oversight of the Agency.

Agency failed to develop the vulnerability / risk assessment based on a facility-based and or community-based risk assessment, utilizing an all-hazards approach.

Agency failed to develop a communication plan.

The Agency failed to conduct a full-scale testing of the Emergency Preparedness plan using a community-based exercise since 2018. Findings include: 1. The Agency's Emergency Preparedness Plan was reviewed on 01/06/23 at 9:30 AM.

The Agency failed to ensure a complete vaccination policy.

The Agency failed to ensure the administrative oversight for all the patient care.

The Agency failed to ensure day to day operations.

The Agency lacked an available Clinical Manager during Agency’s hours of operation.

The Agency failed to establish in writing, a qualified pre designated Alternate Administrator to serve in the absence of the Administrator.

The Agency failed to ensure that the Administrator or pre-designated Alternate is available during operating hours.

The Agency failed to ensure the staff documented all interventions/ services and responses to those intervention/ services.