Generations Home Care, Inc.

For 25 of 25 staff, the agency failed to maintain documentation of annual emergency preparedness training for 2018. Findings included: Review of the agency's emergency preparedness documents revealed no evidence that the agency maintained documentation of the 2018 emergency preparedness training…

For 1 of 1 emergency tabletop exercises, the agency failed to perform an analysis of the agency's response to the tabletop exercise.

For 1 of 3 patients (Patient #3) observed during a home visit, the agency staff failed to adhere to accepted standards of practice regarding hand hygiene.

For 1 of 2 nurses (RN A) observed during a home visit, the agency failed to provide infection control education.

For 7 of 7 patients (Patient #'s 1 - 7) in the sample, the home health agency failed to provide patients with the State Agency address and hours of operation.

For 7 of 7 patients (Patient #'s 1 - 7) in the sample, the agency failed to provide the names, addresses, and telephone numbers for the Federally-funded and state funded entities that serve the area where the patient resides.

For 4 of 7 patients (Patient #'s 2, 4, 5 and 7) in the sample, the agency failed to provide services in accordance with physician orders.