Family Home Care Group LLC

The agency failed to document correct information regarding the State toll free home health hot line, contact information, and that the purpose is to receive complaints or questions about local agencies.

The agency failed to include the Medicaid Fraud written description, the Statewide toll-free telephone number for the central Medicaid fraud hotline, and the words "To report suspected Medicaid fraud, please call toll-free (phone number)" in their patient admission information and admission policy.

The agency failed to document a patient complaint and resolution as required for 1 of 4 sampled patients records (#1).