Central Home Health Care, an Amedisys Company

The agency failed to document the complaints made by patient’s family related to having no Silvadene (silver gel) available as ordered by physician, to perform the left knee wound care for one (P#1) of three (3) sampled patients.

The agency failed to meet patient’s needs by not making Silvadene (sliver gel) available as ordered by physician, to perform left knee wound care for one (P#1) of three (3) sampled patients.

The agency failed to follow Patient (P) plan of care (POC) to remove Medline intervenous catheter (IV), and also failed to perform left knee wound care with Silvadene (silver gel) as ordered by physician, for one (P#1) of three (3) sampled patients.

The agency's skilled professional staff failed to provide services as ordered by the physician in the plans of care for one of three (#1) sampled patients.

The personnel furnishing services failed to maintain liaison to ensure their efforts were coordinated effectively and timely to support the objectives outlined in the plan of care for one of three (#1) sampled patients.

The agency failed to ensure that clinical records contained clear, complete, and accurate documentation and orders in the record for one of three (#1) sampled patients.

The agency failed to ensure the patients' clinical record contained complete and accurate documentation of all services including: treatments and physician's orders to address the patients' needs for one of three sampled patients (P#1).