Centerwell Home Health

The facility failed to provide in accordance with current clinical practice guidelines and accepted professional standards of practice Intravenous Therapy for 2 of 2 patients observed (Patient#1 and Patient #10 ) by not checking patency of Peripherally Inserted Central Catheter (PICC) line prior to…

The agency failed to initiate a grievance/complaint after it was brought to an agency employee's attention on 7/15/21. During an interview on 10/8/21 on 8:03 AM, with Patient #3 spouse stated, the Registered Nurse came to the house on 7/11/21 to start his care with the home health agency.

The agency failed to follow a patients plan of care for one ( Patient # 1) of three patients charts reviewed.

The agency failed to initiate a grievance/complaint after it was brought to the agency employee's attention on 7/15/21. During an interview on 10/8/21 at 8;03 AM, with Patient #3 spouse stated, the Registered Nurse came to the house on 7/11/21 to start his care with the home health agency.

The home health agency failed to obtain a physicians order for a nurse to remove a patients JP drainage tube for patient #3 of three patients reviewed.

The facility failed to Coordinate care between members of the health team for 1 ( Patient # 3) of 3 sampled patients.

The agency fail to do an initial visit within 48 hours of referral.

The agency failed to ensure the physicians' orders were followed per the Plan of Care for 2 of 17 sampled patients, Patients #15, and #14. Findings: Record review of the physician's ordered Plan of Care for Patient #15 revealed the start of care date was 08/26/2018, and ordered was SW (Social…