Bridges Home Health

The home health agency (HHA) failed to ensure the Registered Nurse (RN) provided patient care instructions for the home health aide to follow for two (Patient (P) 1, P6) of three patient records reviewed with aide services provided from a sample of seven patient records.

The agency failed to monitor, manage and maintain the equipment used to access the web-based medical record system.

The agency failed to provide the patient with the name of the Administrator to contact in the event the patient had a complaint or concern.

The home health agency (HHA) failed to ensure aide visits were performed as ordered in the patient's plan of care (POC) for one (Patient (P) 2) of three patient records reviewed with aide services from a sample of seven patients.

The Home Health Agency (HHA) failed to collaborate with the local Office of Emergency Management (OEM) to maintain an integrated response during a disaster or emergency.

The HHA failed to develop a system of medical documentation to preserve, protect, and maintain confidentiality of patient information and secures and maintains availability of the records.

" the agency failed to develop, review, and update the Emergency Preparedness Communication Plan annually.

The agency failed to maintain a current list of contact information that included federal, state, and local emergency preparedness staff and agencies in their "Emergency Management Communication Plan (EMCP)." This failure has the potential to affect the 49 current patients receiving care from the…

The Home Health Agency (HHA) was not in compliance with rules regarding safeguarding personal health information and creating a risk of loss and unauthorized use of patient information.