All About You Home Care Services

The agency licensed personnel failed to utilize accepted infection control practice techniques during the nursing visit.

The agency licensed personnel failed to follow the physician’s-certified plan of care and/or failed to ensure a comprehensive care plan.

The agency nurses failed to perform necessary assessments.

The agency nurses failed to follow the agency policies and procedures regarding timely documentation.

The agency nurses failed to conduct the necessary assessments.

The agency nurses failed to develop and implement interventions to address the patient's needs.

The agency nurses failed to document the change in the patient's wound size and the progress towards the goal of wound healing.

The agency failed to ensure the patient was free from neglect during the provision of nursing care.

The agency failed to ensure the development of a plan of care that addressed the patient's specific needs.

The agency Quality Assessment and Performance Improvement (QAPI) program failed to ensure appropriate analysis of adverse events and interventions to prevent recurrence.

The agency nurse failed to obtain clarification from the physician of the desired frequency for vital sign collection, and failed to obtain clarification of unclear medication orders prior to pre-pouring the medications for the patient.

The agency Governing Body failed to ensure patient safety through the development of policies, updates of comprehensive assessments and plans of care.

The agency nurses failed to update the patient's comprehensive assessment following a major change in condition.

The agency failed to ensure the plan of care was timely and appropriately reviewed and revised after major changes in the patient's condition.

The agency Quality Assessment and Performance Improvement (QAPI) program failed to ensure appropriate analysis of adverse events and interventions to prevent recurrence.

The agency Governing Body failed to ensure patient safety through the development of policies, updates of comprehensive assessments and plans of care.

The agency failed to ensure the patient was free from neglect during the provision of nursing care.

The agency failed to ensure the development of a plan of care that addressed the patient's specific needs.

The agency nurse failed to obtain clarification from the physician of the desired frequency for vital sign collection, and failed to obtain clarification of unclear medication orders prior to pre-pouring the medications for the patient.

The agency failed to ensure the Registered Nurse/RN supervised the services provided by the Licensed Practical Nurses/LPN in the patient's home.

The agency Administrator failed to ensure patient safety through policies, updates of comprehensive assessments and plans of care.

The agency Clinical Manager failed to ensure the patient's clinical and safety needs were met through a comprehensive and updated plan of care.

The agency nurses failed to follow the home health agency policies and procedures, and the agency failed to develop guidelines for documenting the pre-pouring of as-needed (prn) medications with appropriate follow-up on the effect of the medication, and the unused pre-poured prn doses.

The agency failed to ensure the integrity of the clinical record.

The agency failed to provide medication reconcilation including the assessment of medication effectiveness and/or ineffectiveness.

The agency staff failed to update the plan of care with interventions and resources when the patient needed increased assistance to maintain a sanitary home environment.

The agency registered nurse failed to document an assessment of the patient's home environment, update the plan of care, discuss the patient's needs with the care team, and make recommendations for additional services, when the patient needed increased assistance to maintain a sanitary home…

The agency Administrator failed to address the patient's needs for assistance in maintaining a sanitary home environment, failed to ensure reporting of the patient's self-neglect to the State of Connecticut Elderly Protective Services, and failed to notify the local authorities of the patient's…

The agency failed to provide the necessary education to the patient and family on the need to maintain a sanitary environment and/or provide the patient and family with the resources for assistance.

The agency staff failed to update the plan of care when the patient needed increased assistance to maintain a sanitary home environment.

The home care agency failed to report to the physician about the deteriorating conditions in the patient's home and the need for a social work evaluation.

The home care agency failed to coordinate the care and provide the patient with available resources to improve the living conditions.

The agency registered nurse failed to document an assessment of the patient's home environment, update the plan of care, discuss the patient's needs with the care team, and make recommendations for additional services, when the patient needed increased assistance to maintain a sanitary home…

The agency registered nurse failed to initiate the mandated reporting to the appropriate State agencies when the patient exhibited self-neglect and the need for increased assistance to maintain a sanitary home environment.

The agency Administrator failed to address the patient's needs for assistance in maintaining a sanitary home environment.

The agency failed to provide the necessary services on 10/7/17, and from 10/10/17 through 12/09/17 (a period of fifty-nine days).

The agency Licensed Practical Nurse/LPN failed to practice in accordance with the agency policies and procedures, including a lack of notification to the agency of the LPN's unplanned absence from work, lack of professional boundaries, and lack of appropriate documentation of medication management.

The Governing Body failed to ensure the safe provision of services in accordance with the physician's orders and the agency policies, including the self-reporting by staff of unplanned absences, the supervision by RN of LPN services, the authenticity in the documentation of medication…

The agency nurse failed to accurately document the medication management process, including signing for medications not given, incomplete documentation of medications pre-poured, inaccurate transcription and administration of anti-seizure medications, and lack of tracking of controlled substances…

The agency failed to notify the physician of alterations in the plan of care.

The agency Licensed Practical Nurse/LPN failed to practice in accordance with the agency policies and procedures.

The Governing Body failed to ensure the provision of services in accordance with the physician's orders and the agency policies.

The agency failed to ensure accuracy and authenticity of the documentation.

The agency failed to provide the necessary services.

The agency failed to thoroughly investigate the allegations.

The agency nurses failed to provide the necessary medication management.

The Licensed Practical Nurse (LPN) failed to report to the Registered Nurse (RN) a change in the patient's condition.

The agency Registered Nurse/RN Case Manager and the RN Supervisor failed to provide the necessary supervision of Licensed Practical Nurses/LPN services.

The agency Administrator failed to ensure the provision of services in accordance with the physician's orders and the agency policies.

The agency nurse failed to accurately document the medication management process.