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Agape Home Care

(909) 949-766699 N San Antonio Avenue Suite 360, Upland, CA 91786
CMS Certification Number 557559 · Proprietary · Medicare-certified since 05/30/1995
19deficiencies since 2018
2serious
3inspections
n/aCMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2025-02-06

· Recertification · 3 deficiencies · CMS source report (PDF)
Moderate Plan Of Care

The facility failed to ensure the plan of care was implemented for two of seven sampled patients (Patient 1 and Patient 3) when: 1. Home Health Aide 1 (HHA 1) did not perform range of motion exercises (exercises done either independently or with assistance to improve joint flexibility and movement)…

Source: CMS Form 2567, inspection 2025-02-06, tag G0572 · view on CMS
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Moderate Performance Improvement Projects

The facility failed to ensure they had a performance improvement project (PIP – a concentrated effort on a particular problem in one area of the facility or facility wide; it involves gathering information systematically to clarify issues or problems, and intervening for improvements) in progress…

Source: CMS Form 2567, inspection 2025-02-06, tag G0658 · view on CMS
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Minor Ensure That Hha Employs Qualified Personnel

The facility failed to ensure employee files for staff included completed orientation checklists, reference verification checks, and background checks as specified in the facility’s policies and procedures (P&P) when: 1. A home health aide (HHA 1), two Licensed Vocational Nurses (LVN 1 and LVN 2)…

Source: CMS Form 2567, inspection 2025-02-06, tag G0952 · view on CMS
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Inspection 2022-01-27

· Recertification · 4 deficiencies · CMS source report (PDF)
Moderate Infection Prevention

The agency failed to follow infection control guidelines risking cross contamination in 1 of 8 sample patients (Patient 2) when: 1. A nursing supply bag was placed on Patient 2’s bedroom floor without a barrier.

Source: CMS Form 2567, inspection 2022-01-27, tag G0682 · view on CMS
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Moderate Licensed Practical (Vocational) Nurse

The agency failed to obtain the Cardiopulmonary Resuscitation (CPR) documentation card for 1 of 2 Licensed Vocational Nurse’s (LVN 1) who has direct patient contact.

Source: CMS Form 2567, inspection 2022-01-27, tag G1060 · view on CMS
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Minor A Review Of All Current Medications

The agency failed to identify all the medications that a patient was taking for one of eight sampled patients (Patient 2) when: Four medications that Patient 2 was taking were not indicated on the Medication Profile (a list of medications the patient is taking).

Source: CMS Form 2567, inspection 2022-01-27, tag G0536 · view on CMS
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Minor All Orders Recorded In Plan Of Care

Based on interview and record review Patient 1’s current plan of care did not include a medication order from October 25, 2021, that was to be continued.

Source: CMS Form 2567, inspection 2022-01-27, tag G0576 · view on CMS
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Inspection 2018-01-12

· Recertification · 12 deficiencies · CMS source report (PDF)
Serious Establishment Of The Emergency Program (Ep)

The agency failed to ensure that the Condition of Participation: E 001 484.22 Establishment of the Emergency Program (EP) was in compliance as follows: 1. Based on interview and record review the agency failed to conduct and document a facility based risk assessment (facility-based includes, but is…

Source: CMS Form 2567, inspection 2018-01-12, tag E0001 · view on CMS
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Serious Compliance W/ Fed, State, Local Laws

The agency failed to ensure that the Condition of Participation: G 117 484.12 Compliance with Federal, State and Local Laws, Disclosure and Ownership Information, and Accepted Professional Standards and Principles were in compliance as follows: 1. Based on observation, interview, and record review…

Source: CMS Form 2567, inspection 2018-01-12, tag G0117 · view on CMS
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Moderate Plan Based On All Hazards Risk Assessment

The agency failed to conduct and document a facility based risk assessment (facility-based includes, but is not limited to, hazards specific to a facility based on the geographic location; patient population; facility type and potential surrounding community assets [i.e. rural area versus a large…

Source: CMS Form 2567, inspection 2018-01-12, tag E0006 · view on CMS
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Moderate Local, State, Tribal Collaboration Process

The agency failed to work in partnership with other organizations within the community in order to coordinate a response to an emergency in a universe of eight (8) patients.

Source: CMS Form 2567, inspection 2018-01-12, tag E0009 · view on CMS
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Moderate Hha Comprehensive Assessment In Disaster

The agency failed to develop individual patient emergency preparedness plans based on and included in the patients' comprehensive assessments for 10 of 10 sampled patients (Patients 1, 2, 3, 4, 5, 6, 7, 8, 9 and 10).

Source: CMS Form 2567, inspection 2018-01-12, tag E0017 · view on CMS
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Moderate Homebound Hha/Hospice Inform Ep Officials

The agency failed to develop procedures to inform emergency preparedness officials about patients in need of evacuation due to an emergency for 10 of 10 sampled patients (Patients 1, 2, 3, 4, 5, 6, 7, 8, 9 and 10).

Source: CMS Form 2567, inspection 2018-01-12, tag E0019 · view on CMS
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Moderate Hha- Procedures For Follow Up Staff/Pts.

The agency failed to develop a procedure to inform state and local officials of the availability of on-duty staff and patients they were unable to contact during an emergency in a universe of eight (8) patients.

Source: CMS Form 2567, inspection 2018-01-12, tag E0021 · view on CMS
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Moderate Ep Testing Requirements

The agency failed to conduct a full-scale emergency preparedness exercise that was community based (a full-scale exercise is a multi-agency, multi-jurisdictional, multi-discipline exercise involving functional [e.g., joint field office, emergency operation centers, etc.] and "boots on the ground"…

Source: CMS Form 2567, inspection 2018-01-12, tag E0039 · view on CMS
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Moderate Compliance With Fed, State, Local Laws

The agency failed to comply with state law for: 1. California Business and Professions Code (BPC) section 1265(a)(2), waived testing criteria (standards the agency must follow in order to perform laboratory (lab) testing on human beings) by failing to maintain a current clinical laboratory…

Source: CMS Form 2567, inspection 2018-01-12, tag G0118 · view on CMS
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Moderate Compliance W/ Accepted Professional Std

The agency failed to ensure its staff followed the agency's policy and procedure and professionally accepted infection control practices for three (3) of 10 sampled patients (Patients 1, 4 and 5) when: 1. For Patient 1, a Licensed Vocational Nurse (LVN 2) did not disinfect her hands after glove…

Source: CMS Form 2567, inspection 2018-01-12, tag G0121 · view on CMS
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Moderate Clinical Records

The agency failed to ensure clinical notes and assessments where incorporated into the patients' clinical records according to the time frame indicated in the agency's policy and procedure for two (2) of 10 samples patients (Patients 3 and 4).

Source: CMS Form 2567, inspection 2018-01-12, tag G0236 · view on CMS
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Moderate Update Of The Comprehensive Assessment

The agency failed to ensure the comprehensive assessment was updated and the updated information was used in care planning for one (1) of 10 sampled patients (Patient 7).

Source: CMS Form 2567, inspection 2018-01-12, tag G0338 · view on CMS
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