Able Health Care Services Inc Chha

The Agency failed to ensure patients are provided with the complaint procedure and complaint hot line number.

The governing authority failed to ensure patient's plan of care is comprehensive and individualized to meet patient's medical, psychosocial, and functional limitations needs.

The governing authority failed to ensure clinicians conform to physician orders, frequency and duration as specified in the patient's plan of care.

The Agency failed to ensure clinicians follow physician orders and patient records are accurate and contain all assessments and clinical interventions.

The Agency failed to ensure that services were provided in accordance with Physician Orders.

The agency failed to ensure all Plans of Care are complete.

The Agency failed to promptly notify the Physician of changes in Plan of Care that suggest that outcomes are not being achieved and/or the Plan of Care may require alteration.

The agency failed to document discharge planning, and physician notification for patients no longer receiving services from the agency.

The Agency failed to ensure that services were provided in accordance with Physician Orders, and Agency policy.

The Agency failed to ensure that the Aide Plan of Care (POC) was complete to meet the individualized needs of the patient.

The agency failed to ensure that the Registered Nurses (RN) supervised the home health aides every sixty (60) days as per the individualized Plan of Care (POC).