1ST Prudential Health Care Services, Inc.

The agency failed to ensure compliance with the infection control policy and failed to maintain infection control procedures/protocols, to prevent the transmission of infections/pathogens for one (1) of 1 Patient observed receiving wound care during a home visit by the surveyor.

The agency failed to provide the Notice of Medicare Non-Coverage (NOMNC) written notice that included the correct date of discharge in 2 (#1, #4) of 3 records reviewed with "Goals Met." The agency also failed to include the correct Quality Improvement Organization (QIO), in advance of terminating…

The agency failed to self-report than incident of abuse, neglect, and exploitation within 24 hours to the Texas Department of Aging and Disability Services (DADS) and DFPS (Department of Family and Protective Services), and other appropriate authorities in accordance with state law.

The agency failed to provide a copy of the most current written visit schedule regarding when to expect care and services in 2 (Patient 7 and Patient 8) of 3 patients, in which home visits were conducted, and in accordance with the January, 2018 Center for Medicare and Medicaid Services (CMS)…