G0712: Patient, Caregiver, And Family Counseling
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
Most recent citations
Every citation of this tag in this dataset. Newest inspection first.
Aimm Home Healthcare
The agency failed to provide patient and/or caregiver education appropriate to the patient’s diagnoses and needs in 2 (P-5 and 6) of 7 sample records reviewed potentially resulting in lack of knowledge for the patient and/or caregiver, and poor patient outcomes.
Network Providers for Home Health, Inc
The agency failed to ensure the patient/PCG teaching on care and services was provided to one of seven sampled patients (Patient 2).
Community Home Health of Maryland
The surveyor observed that the Licensed Practical Nurse (LPN) failed to educate the caregiver and patient regarding managing a bleeding sacral ulcer.
Liberty Home Care LLC
Staff interview the agency failed to follow up on a phone call from the patient/caregiver for 1 of 1 patients that required a follow-up phone call (#13).
Horizon Home Health Magic Valley
The agency failed to ensure necessary counseling was provided to 3 of 10 patients (#2, #6, and #11) whose records were reviewed.
Madison Healthcare Group
No longer in CMS listThe home health agency (HHA) nursing staff failed to counseling the patient's family member to ensure the expired gastrostomy (GT- surgical creation of an opening into the stomach) formula was removed and not be used for one of 7 sampled patients (3).
Phelps Health Home Health and Hospice
The agency failed to ensure effective teaching to patients in five out of seventeen sampled records.
Bayada Home Health Care, Inc
The agency failed to provide education on flushing a PICC [peripherally inserted central catheter] line for 1 of 2 patients [# 13] with a PICC line.
Home Health Care Solutions LLC
The agency failed to ensure the skilled nurse documented their efforts in providing education to caregivers, such as tasks that were being provided, if return demonstration had been observed and the outcome of the task being done in 1 of 1 record reviewed of a patient having caregiver assistance…
Residential Home Health and Hospice
The PT (physical therapist) failed to provide discharge counseling/instructions for 1 of 5 records (MR#2) out of a total of 5 records reviewed, resulting in the potential for unmet care needs.