Welcome Back Home Care, Inc.

The agency failed to ensure development, implementation and contact information for an integrated emergency preparedness response with Federal, State, Tribal and Regional emergency management officials for all patients and employees.

The agency failed to ensure an Emergency Preparedness Communication Plan included current employee contact information for the agency for all patients and employees.

The agency failed to ensure a performance improvement project for the agency in calendar years 2024 and 01/01/25 to 08/31/25 for all patients and employees.

The agency failed to ensure governing body oversite of the agency’s program evaluation, budget and capital expenditure authorization, and QAPI plan approval from the agency’s acquisition date of 09/01/25 for all patients and employees.

The agency failed to ensure individualized patient POCs for SN treatment interventions for urinary catheter management included last changed or due date of treatment interventions for two (Patients #2 and #3) of eight patients.

The agency failed to ensure physician orders were a part of the patient POC for one (Patient #4) of eight patients.

The agency failed to ensure care was coordinated between the agency and physician for two (Patients #2 and #4) of eight patients.

The agency failed to ensure the SN reported to the physician blood sugar readings outside of reporting parameters for one (Patient #1) of eight patients.

The agency failed to ensure clinical visit note documentation was completed for one (Patient #3) of eight patients.