Virginia Home Care Agency

The home health agency (HHA) failed to provide care as ordered in the Plan of Care (POC) for four of seven sampled patients (Patient 1, 2, 3, and 5). a.

The home health agency (HHA) failed to provide written notice of the patient’s rights within four days after the patient moved from one location to another for one of seven (Patient 1) sampled patients.

The home health agency (HHA) failed to maintain an updated medication profile for three of seven sampled patients (Patient 1, 4, and 5). a.

The home health agency (HHA) failed to follow the doctor’s order for levothyroxine (a medication used to treat an underactive thyroid gland which helps to control energy levels and growth) and identify other medications as ordered by the doctor for one of seven (Patient 1) sampled patients.

The home health agency (HHA) failed to communicate the inaccuracies of the medications for one of seven (Patient 1) sampled patients.

The home health agency (HHA) failed to conduct and document supervisory visits for the certified home health aide (CHHA) no less frequently than every 14 days for one of seven (Patient 1) sampled patients.

The home health agency (HHA) failed to send the discharge summary to the primary doctor within five days of discharge for one of seven (Patient 3) sampled patients.

The home health agency's Physical Therapist failed to assess the patient's pain as indicated in the plan of care for two of ten patients (Patient 6 and 7 ).