Verdugo Hills Home Care, Inc

The Home Health Agency (HHA) failed to ensure the Condition of Participation regarding Care Planning, Coordination, and Quality of Care was met as follows: 1. The HHA failed to ensure the Plan of Care (POC) was followed for one of ten sampled patients (Patient 6).

An organization that delivers skilled nursing and other therapeutic services to a patient’s personal residence) failed to meet the Condition of Participation (the terms healthcare organizations must meet in order to participate in federally funded healthcare programs) compliance with Quality…

An organization that delivers skilled nursing and other therapeutic services to a patient’s personal residence) failed to meet the Condition of Participation (conditions that healthcare organizations must meet in order to begin and continue participating in Medicare [a federal health insurance for…

The Home Health Agency (HHA) failed to ensure the Plan of Care (POC) was implemented for one of ten sampled patients (Patient 6).

The Home Health Agency (HHA) failed to provide written instructions to patients and caregivers regarding the patients' plans of care (POC) for four of ten sampled patients (Patient 1, Patient 2, Patient 6 and Patient 7).

The Home Health Agency (HHA) failed to ensure performance improvement projects (PIP) were conducted annually.

The HHA governing body failed to provide documented evidence the QAPI program was being implemented and maintained annually.

The Home Health Agency (HHA) failed to maintain an updated medication profiles for three out of ten sampled patients (Patient 1, Patient 2 and Patient 7).

The Home Health Agency (HHA) failed to ensure the individualized plan of care included the management of the identified medical needs of the patients and skilled nurse assessment every visit for three of ten sampled patients (Patient 1, Patient 2 and Patient 6).

The Home Health Agency (HHA) failed to provide an appointment letter indicating the governing body appointed the Administrator (ADM) to actively perform responsibilities in the daily operation of the HHA.

Failed to ensure nine of nine employees were qualified to provide services (Administrator/Director of Patient Care Services [ADM/DPCS] , Director of Patient Care Services Designee [DPCSD], Registered Nurse [RN 1], RN 2, RN 3, RN 4, Administrator Designee/Speech Pathologist [ADMD/SP 1], Occupational…

The Home Health Agency (HHA) failed to provide an appointment letter indicating that the governing body and Administrator appointed the Administrator Designee (ADMD).

The Home Health Agency (HHA) failed to ensure one of ten sampled patients (Patient 6) clinical record included an accurate assessment of the patient's integumentary (skin) status related to the location of the patient's wound.

The HHA failed to complete a transfer/discharge summary for one of ten sampled patients (Patient 10).

The home health agency (HHA) failed to ensure the emergency preparedness plan and training for staff were done in an annual basis.

The home health agency failed to maintain an accurate, current medication profiles for three of seven patients (Patients 1, 3, & 4).

The home health agency (HHA) failed to follow the physician’s order for the wound management, for one of seven patients, Patient 4. This failure had the potential to affect the patient's wound healing and progress.

The home health agency failed to ensure that hand hygiene was performed during wound care for one of seven sampled patients, Patient 1. This deficient practice placed the Patient 1’s wounds at risk for infections.