United Home Care Providers of Michigan

The agency failed to ensure the plan of care included measurable and individualized goals and outcomes as required in 2 of 7 records reviewed out of a total sample of 7 records reviewed (MR#s 1 and 2) for a potential of unmet therapeutic needs.

The Agency failed to conduct a patient-specific, comprehensive assessment that accurately reflected the patient's current health status based on past medical history that included dates of onset, exacerbations, treatments and outcomes, and history of events leading to current home care needs and…

The agency failed to ensure the initial/comprehensive assessment documented objective baseline data to use for future assessments to demonstrate the patient's progress toward achievement of the goals and measurable outcomes that were identified by the agency during the initial comprehensive…

The agency failed to ensure that occupational therapy clinical visit notes were submitted timely into the patient's record as required per agency policy resulting in an incomplete clinical record for the patients.