Union First Care Inc

The agency failed to ensure each patient received home health services as written in the individualized plan of care for one of three patients reviewed (Patient #1).

The agency failed to ensure home health aides received 12 hours of inservice annually for one of one home health aide reviewed for annual inservices (Staff H).

The agency failed to ensure a comprehensive assessment was completed the last five days of every 60 days for one of three patients reviewed (Patient #2).

The agency failed to notify the physician of a change in the patient's condition for one of three patients reviewed (Patient #2).

The clinical manager failed to ensure the agency employs qualified personnel for one of three personnel records reviewed (Staff D).

The agency failed to ensure staff provided personal care while appropriately dressed.

The agency failed to provide all services outlined in the plan of care.

The agency failed to provide home health aide services according to the plan of care.

The agency failed to ensure services were provided as written on the plan of care (G572).

The agency failed to ensure services were provided as written on the plan of care for seven of seven patients reviewed (Patient #1, #2, #3 #4, #5, #6, and #7).

The agency failed to ensure that if home health aide services were provided to a patient who was not receiving skilled care, the registered nurse must make an on-site visit to the location where the patient was receiving care no less frequently than every 60 days in order to observe and assess each…